on 28-02-2023 07:05 PM
I dont believe the feedback percentage is correctly assessed by eBay. I've had one negative feedback from a dumb error I made and corrected but left it there (buyer said he would request removal) to remind me. Then I realised I don't believe eBAY assesses the percentage correctly. Just because a buyer doesn't leave positive feedback doesn't mean they are not satisfied with their purchase. The correct percentage for positive feedback the number of (with or without (not left) positive feedback) against any negative feedback and the resultant percentage?
on 01-03-2023 05:15 PM
I've had buyers buy multiple items, but only leave feedback for one. It doesn't bother me because even if they leave feedback for 10 items, only one counts towards the score. I think more experienced buyers know that, so choose to just leave one. If I leave them feedback in return, I only leave it for one, for the same reason.
I'm happy not to get feedback. No feedback is good feedback!
Although, I'm expecting a (well deserved) neg. One of my accounts I don't check very often, ebay kindly notified me of a sale 7 days after it happened. I went crazy trying to get it all packaged up as it was 4pm, and ebay said it had to be posted by that day (Monday) at the latest. I created a label through My Post and do you think I could get my printer to work? NOPE!
Then that evening, my husband ended up in hospital. When I got home at 1am, I fought with that damned thing again, and gave up. Same the next morning. Then the afternoon. In the end, I had to put it on a USB drive thingy and go into work last night and print it out there. It finally got posted today. Given it would normally be an overnight delivery, I can expect her to be miffed, and very rightly so.
I thought about sending a message to her to explain, but everyone but everyone uses going to hospital as an excuse for a delayed parcel, so I thought I'd wait and see if she contacts me. I chucked a couple of other things in her parcel that I thought she might like, as way of an apology. Hubby is still in hospital.
If I get a neg, I'll wear it. I deserve it.
on 01-03-2023 05:37 PM
Hope hubby is better soon 😘
on 01-03-2023 05:47 PM
no, you don't deserve it....life happens in between ebay....any 'tolerant' buyer will see that??
We all have dramas and emergencies.....I compensate my buyers too.....they have all been appreciative!
on 01-03-2023 06:05 PM
One of my accounts I don't check very often.
Why not??
Perhaps close it to avoid this happening.
And - knowing the circumstances - I hope Hubby is totally OK.
on 01-03-2023 06:07 PM
Sending best wishes for you and your OH. 😘
on 01-03-2023 06:21 PM
By not very often, I mean 7-10 days, rather than every day. It's always had a low sell rate and everything is BIN, so it doesn't need to be checked every day.
Thanks for your concern. He should be fine. Hopefully!