my buyer claims he bidded the incorrectly

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on โ21-06-2015 02:32 PM
My buyer bidded and purchased the item now he is claiming that he doesnt wish the buy the item
this is a $9000 car and I will be charged fee for selling the car.
what are the steps to follow to
report to ebay so Im not charged the selling fee and to relist the item
I want ebay to know about this as I feel its wrong that people can do this to sellers
I feel its unfair. and should be marked for refusing to buy items.
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Re: my buyer claims he bidded the incorrectly
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on โ21-06-2015 06:29 PM
Yep. Only in Motor Vehicles
Re: my buyer claims he bidded the incorrectly
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on โ21-06-2015 07:06 PM
cars, boats, caravans, and real estate used to have the option for a reserve.
Is it only cars now?
Be Kind To Nurses....
They Stop The Doctors From Killing You.
Re: my buyer claims he bidded the incorrectly
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โ21-06-2015 07:16 PM - edited โ21-06-2015 07:17 PM
This is what it says - no real estate mentioned,
but, yes motor cycles and boats as well- sorry
From here - http://pages.ebay.com.au/help/sell/reserve.html

Selling with a reserve price Note: On eBay.com.au, the reserve price option is only available for vehicles listed in the Cars, Motorcycles and Boats categories on eBay Motors. |
Re: my buyer claims he bidded the incorrectly

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on โ01-07-2015 06:45 PM
if i cancel order will I loose my fee credit
I worried if I click on this I will be setting myself up for lose of money (fee credit) as I have never had to do this before. the buyer told me that he put in the wrong amount and will not pay. I asked him to cancel the order and he said no I have to do it.
I do not sell on here that much so im not knowledgable about how all things work. but why should I be out of pocket for someone mistakes. please help if you can.
Re: my buyer claims he bidded the incorrectly
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on โ01-07-2015 06:49 PM
Yes you have to put in a cancel request and make sure you tick the buyer wants to cancel box,then the buyer needs to agree to it,once the buyer agrees you will then receive your fees back
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โ01-07-2015 06:52 PM - edited โ01-07-2015 06:53 PM
Good grief - you should have already done what Clarry told you to do in post #2
If you do what he has suggested, you will not lose your fees.
Do not send a cancel request!
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โ01-07-2015 07:00 PM - edited โ01-07-2015 07:01 PM
I sell the occasional classic car or motor bike on ebay and find at least 50-60% of sales turn out as you describe, ie. non payment for various reasons. I always follow Clarry's procedure and never have any problems getting my fees back. If you lodge an unpaid item dispute the buyer gets a strike and this helps to weed out these pests. If you follow joethenuts suggestion you can close the cancellation request after a set period if the buyer does not respond. The buyer does not get a strike this way and can go on bidding and not paying until the cows come home.
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on โ03-07-2015 06:30 AM
i have logged an unpaid claim and still waiting this way more than 4 days ago.
I want this guy stopped from doing this to someone else as I feel he is just wasting peoples time and money he needs to have strike on his name.
I wouldnt want others to go through this BS
just waiting on ebay to get back to me. they are still waiting on the buyers responce.
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on โ03-07-2015 08:01 AM
If you opened an unpaid item dispute more than 4 days ago you should have closed it by now and the buyer will get a strike.
You don't wait for ebay to do it for you.
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โ03-07-2015 01:53 PM - edited โ03-07-2015 01:54 PM
i think this means your reserve was too high, the next bid shows the car only reached 2/3 of the way to your reserve price.
It's a pity, but buyers often expect ebay to supply 'stuff' for almost nothing.


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