on 25-10-2013 12:14 AM
Never had to do this before but due to the buyer not receiving the item, cause auspost stuffed up, a full refund was issued.
Now my question is how do I get a credit back for the final value fee? the closest thing I could find is "transaction cancellation", but this requires that the buyer agrees to cancel?
THx in advance.
on 25-10-2013 12:31 AM
how was the refund instigated?
via a PayPal dispute, or did you just issue it yourself?
Is the buyer likely to agree to a mutual cancellation?
have you broached the subject with them?
on 25-10-2013 11:00 AM
on 26-10-2013 12:50 PM