@minimum_56 wrote:
I couldn't find any reference to partial refunds on ebay's blurb on managed payments.
If you could post what steps were needed for a partial refund - I'd appreciate it.
Sounds like you need either funds available or processing.
If you have a $0 balance in available or processing, it should draw the funds from either your bank account or payment method on file, but I'd prefer to avoid that if possible. I have automatic postage discounts set up, but still get several people a week checking out items separately, so combine those and provide refunds of extra postage, less fees.
I took screenshots of the refund process for a seller group, so I'll post those up here - it's fairly straightforward (not pictured is a field where you can include a note to the buyer - I'm assuming if you use the second field to issue a refund, it applies to the individual items, so if they bought two items that were $10 each and you provide a $5 refund using that field, eBay applies a $2.50 adjustment to each item, so if they later return one item, they can only get a $7.50 refund, not $10. I'm not sure how the refund is applied when you use the field I did).
*
*
@Anonymous wrote:
I am still using Quicken that I bought when GST first came in and
currently have it running on a separate Windows 7 PC because I wasn't
going to pay rent by the month for accounting software on my Windows 10 PC.
I'm pretty old school and enter manually into log books 
I just combine daily revenue from all stores (separating domestic and international) and enter that, and then download reports quarterly for all the fees that were paid, along with what I spent on postage to send the orders.
I log any refunds I issue separately, as well as my other expenses, and tally it all up when I do my BAS. It takes me a couple of minutes a day, and maybe an hour or so for the quarterly calculation, for all 4 stores.
If you want some standalone software, there's some sellers around who have created simple to use spreadsheets that will do all the work, with full instructions on how to use them - I actually set up a spreadsheet for myself to start with, but I am lazier than I imagined and kept jotting down the numbers on paper to enter later, rather than opening the spreadsheet, so just embraced it and bought some books.
