warning! proof of identity on same PC with google chrome incognito mode

[vitos_here]

Whilst using a Google chrome incognito session I was asked to provide proof of identity.

Now I have to provide a copy of identification and a bill/statement to ebay by fax which will be reviewed in 7-10 days!

This is ridiculous as

• 7-10 days to review is far too long


• who the heck has access to a fax these days


• I was logged into the same computer I always use!!!

Surely something can be emailed/verified over the phone?

This system obviously isn't working as intended - something needs to be done.

[vitos_here]

Well - I'm now able to log in on my desktop and laptop.. without issue.. from multiple browsers..

I relisted an item, bid on another and purchased a third...left some feedback.. and messaged a seller.

I don't think my account is suspended - but I've still got a proof of identity request from ebay.

Strange!

[***super_nova***]

Well - I'm now able to log in on my desktop and laptop.. without issue.. from multiple browsers..

I relisted an item, bid on another and purchased a third...left some feedback.. and messaged a seller.

I don't think my account is suspended - but I've still got a proof of identity request from ebay.

Strange!

As I said, I do not think they would have just suspended you, they have given you time to comply, but if you do not then they might take your items off and/or impose more limits.

[phorum_junkie*]

It is not unusual to receive a verification request if you sign in from a different computer than you usually use, the whole idea of the incognito is so that it doesn't look as if you are using the same computer.

As for nobody having a fax machine these days! Certainly any computer or internet enabled phone I have had has the capability to send anything as a fax.

There will probably be no issue with you using your account with your isp visible but if you use incognito mode again the same thing will probably happen.

[***super_nova***]

There will probably be no issue with you using your account with your isp visible but if you use incognito mode again the same thing will probably happen.

But, once the alert was triggered, surely the OP has to respond and provide the info asked???