Can't log in

monaco1
Community Member

When trying to log in I keep getting the message "We ran into a problem. Please try again later". Scree shot below.

 

This has been the status for 2 or so hours. Can this be fixed please.

eBay error.png

Message 1 of 8
Latest reply
7 REPLIES 7

Can't log in

Usually if you clear cache and cookies then reboot your computer it'll fix the log-in loop. If you happen to be using IE as a browser switch to Firefox or Chrome.

______________________________________________________

"Start me up I'll never stop......"
Message 2 of 8
Latest reply

Can't log in

Not by anyone here, we are buyers and sellers like you

 

 

Go to help at the top of any page to contact eBay via Live Chat

 

 

No ebay staff read people's posts here, despite the blurb claiming tech staff check for issues

 

They don't

Message 3 of 8
Latest reply

Can't log in

I had a similar problem when I changed my password in Chrome.

 

What worked for me was immediately after the error message came up to click on 'Sign in' immediately, without retyping anything. It would then go through as normal.

Message 4 of 8
Latest reply

Can't log in

Some general tips regarding sign-in issues can be found here:

 

https://community.ebay.com.au/t5/Technical-Issues/Difficulty-logging-in/m-p/2336326#M5054

 

 

Message 5 of 8
Latest reply

Can't log in

When that happens to me, I manually type in the password and it works.

Message 6 of 8
Latest reply

Can't log in

you have to be logged in to post here.

Message 7 of 8
Latest reply

Can't log in

Different login rules apply. You can be logged in here and still have issues logging into an account.

Message 8 of 8
Latest reply