Charged twice for the same items

[genesiscom_82]

Has anyone else had the issue of being charged twice for the same items?

I bought 4 DVDs from a seller. I checked my bank account and each DVD including postage was withdrawn from my account, then a couple of days later the total amount for the 4 DVDs + postage was taken out of my account  again - so I have paid twice for the same items!!?

Checked with my bank - they said check with eBay and the seller as it easier to get the money back that way. 

Well the seller says nothing to do with them - not their problem - DON'T MAKE ACCUSATIONS!!!

Logged a misconduct with eBay, got  a confirmation email saying they would look into it....but nothing after 6 days.

Any ideas? Thanks in advance

[padi*0409]

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@grillhouse99 wrote:

And the sad thing is … it’s so dam hard to get a live chat in eBay but it can be done......

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It's very easy, all you have to do is click on "help" then scroll to the bottom of the page and there is "chat with us"

[juddxu1]

Same thing just happened to me,contacted ebay they said it was an ongoing temporary technical  glitch that happens when the seller chooses to manage payments, will be getting refund, first message he told me 3-5 days second message he told me 7-10 days third message he told me 8-10 days.

[juddxu1]

Forgot to mention in last post, just go to help then chat with us button and tell them the order number of the duplicate charge from your bank account,it only took a few minutes for them to check and fix the problem.  Hope this helps.

[marko-5854]

Yes, the same situation here and will never use Ebay again.

[cqu1rke]

Happened last week the 1st time , eBay did same as above, all the apology’s, they going to fix, waited to get money back, pain in **bleep** and then last night it done the exact same **bleep**, here’s a paragraph of what they sent me, 

————Please allow me to share that I have checked the details and I can see that the seller is listed under new managed payments option and due to some technical issue the buyers are charged twice for the item .

 However, I have checked the sellers account and I can see that they have received only one payment. So, be assured that you will be refunded the duplicate payment automatically to your original funding source.

Some banks release it in 24 hours from the actual charge date, some take 3-5 business days and some banks release it within 1-2 weeks from the actual charge date. The maximum time frame for this refund is 30 days from the actual charge date. Please rest assured that you will get the refund.

Moreover, I would request you to check with your bank on their timeline for releasing the hold authorisations.———-

surely they unauthorized payments they drawing down?? 

[jasopointin_0]

I have been charged and paid the seller the original sum of $61 (rounding)Then ebay has a pending against my account for $91 .Again i paid the seller $52 and ebay still has a pending of $198 against my account . i showed them proof that i had paid the accounts in full  to the seller ,now ebay will not take the total charges of $281 off my account . They say its not them ,My Bank tells me straight up it is ebay and they have to stop the electronic account .Ebay flat refuses to do it and blames the Bank for their mistake . I am now overdrawn on my account and being charged $25 for overdrawn .  As we can see from thre photos below they are either lying or willfully ignorant

[sovietspareparts]

Everyone has been affected by this the bank tells me its a kmownt problem with ebay. Ebay blames the bank, and ebay refuses to change payment behaviour, i bought over 250 bux  worth of stuff, over drew my account by 207 bux and locked off my spare money, so far for 5 days since ive had an active acount to move money or acess to my own funds for food, I called ebay and got a man in his house in india, complete with his frustration and kids in the back ground, I need part for my very large crypto build which I'll now be sourcing from other places, I spend so much and I am all in, i often spend down to my last dollar to achieve my goals .... Ebay you owe me a weeks worth of food and money for pain and suffering.. . But I cant even seems to get a constructive discussion with you while I suffer .... Disgusting ...Westpac bank blames you ... And so Do I 

[davewil1964]

So what your rant boils down to is what?

That you bought something and were charged for it?

That that money would have been used to mine crypto-currency?

Or that that money is needed for food?

Maybe don't mine crypto-currency if you need it for food?

No sympathy from me. I have realistic priorities.

[slave-aaro]

I was double charged 5 days ago have message from ebay admitting it and now been told for third time someone will contact me via email, im now in debt with finance and still nearly $400 has not been given back.

[myyerr]

I just had the same issue, I got double charged, will we get a refund ?