Contacting seller

[jacdwy99]

I have done this before with no problems, but now, I can't type anything in the contact seller popup.

Anyone else having this problem?

[padi*0409]

No problems here on WIN 10 and Firefox.

Try clearing cache and cookies and rebooting your computer and/or try another browser.

[eburtonlab · Accepted solution]

Are you clicking on the "send message" text? If you see a checkbox to send a copy to your email, you should be able to enter your text just above that.

If not, perhaps the seller does not allow messages.

[jacdwy99]

Thank you so much.  I thought you had to compose the message before clicking on send.

[jacdwy99]

Thank you.  I didn't need to do this, as I now know what I was doing wrong.

[eburtonlab]

You are very welcome.

And you are definitely not the only one struggling with the new message page; eBay has made the whole thing quite confusing.

[twyngwyn]

eBay Sellers Forced to Adapt to New Messaging