Incorrect postage cost shown on some items

khulu74
Community Member

I belive it is an ebay glitch across the Australian ebay pages 

The lowest standard Auspost service is $9.70 up to 250gr

Buyers pay on some of my items (individually or combined) up to 250gr for $8.73 (97cents less) 

$8.73 is the ebay discounted label price which offered to sellers if they want to purchase the label from eBay.

The listings and the checkout screens should show buyers $9.70 

I searched on ebay and saw some sellers having the same issue..tons of listings with incorrect $8.73 postage 

I belive the listings with calculated postage having this issue. 

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Re: Incorrect postage cost shown on some items

Crumbs, some of those rates look very cheap to me.

All well and good, but will you get this price when you print a label, is the question.

Also is this just for businesses, I have received nothing.

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Re: Incorrect postage cost shown on some items

pnc75
Community Member

Has anyone actually used, or try to use one of these new ebay AP labels? And if so, was it a positive outcome?

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Re: Incorrect postage cost shown on some items

Yes they will be the rates and will vary depending on the zone it goes to. Just be careful with your measurements.

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Re: Incorrect postage cost shown on some items

It's no error, it's profiteering. 

By under cutting external AP pricing they're forcing sellers to either take a loss on calculated post or buy post through eBay. They more sellers they con into using their post, the more profit they make. They would be getting extremely low trade pricing from AP because of the shear volume of post they buy, significantly less than the 'discount' they are giving sellers, therefore increasing their profits. Currently changing all my items to flat rate post, I'll be sticking to external purchasing of labels and my own AP business discount. Ebay makes enough profit off me already.

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Re: Incorrect postage cost shown on some items

'Just be careful with your measurements.' In what way? Should we underestimate? Overestimate?  It shouldn't matter for anything under 1 kg. 

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Re: Incorrect postage cost shown on some items

In the terms for eBay labels it says it will use either actual or cubed measurement which ever is greater. Normally over the counter don't cube under 1 kg but eBay labels do as the price changes.

With their automated systems they may charge you for excess. It may be an error at the moment and change later but for now just make sure to check if using your own packaging.

 

 

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Re: Incorrect postage cost shown on some items

It's difficult to know exactly what the measurements of the package will be sometimes, until the item is actually packed. It depends what box sizes are available (our own, not AP). And so are they cubing for things sold in satchels, plastic bags etc too? It would seem so 😞 

 

The whole thing is still an unsatisfactory mess. 

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Re: Incorrect postage cost shown on some items

khulu74
Community Member

Screenshot_20251115_120959_eBay.jpgso I asked ebay again, is this offer for the sellers or the buyers? It is about for purchasing auspost postage labels from ebay for a discounted price and yes its for the sellers...so if this the thing why would you fiddle with the perfectly working postage calculator in your system..i spent hours on the phone explaining and telling them they messed up their system, they already were offering discounted postage so it only could be done to change the discounted postage percentage on the ebay label purchase page..that's all. Now they are misleading as showing 80gr item's postage cost is 15.25 (which is $9.70 at the Auspost counter) a 44% of savings 🤣🤣 wow!  On top of it, buyer paid $8.54 for postage which exactly eBay's offer to me to purchase label from them. "$0" savings minus fvf fees. No thank you eBay I will stick to my auspost business postage rates. 

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Re: Incorrect postage cost shown on some items

In my listings I use a small measurement like 5cm x 5xm x5xm and actual weight. But if printing the label double check as the label may be cheaper over the counter due to it cubing the size.

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Re: Incorrect postage cost shown on some items

Thank you 🙂

 

Have you noticed that the calculated postage is now a lot cheaper (too cheap, I think) and there are no longer options to select AP  11.15 (500g) or $15.25 (up to 1 kg) options?

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