I too did not receive that email. I knew about it because I rang Help Support because I had two international sales that were under-calculated. (I use calculated postage on overseas sales because it varies so much between countries). I was told that I should use Flat Rate to stop the under-calculation. I've never had a problem with ebay postage matching AP rates for internationals before. I said to Support that would mean I will have to put in the highest postage cost and refund most sales (USA is cheaper than UK but I can't risk a UK sale and be OOP $10 or more). It was a very confusing conversation in which I felt the Help agent didn't really understand the situation.
Then a few days later ebay messed with my domestic postage costs offering a buyer a cheaper rate than I had specified for a tracked Large Letter so now I'm OOP for $4.30. So I rang again and was told to use Flat Rate (I already do) but that it goes by weight now (like using own packaging). I have always used Flat Rate 5kg ebay satchels. I asked my local PO if 5kg FR was ending and she said no. I'm very confused and wondering how to edit 500-odd listings, yes I can use bulk edit but it's still very time consuming, when the system before worked very well for me. In the FR ebay postage labels system I was able to put 4.9kg on all the listings and then choose the price of the satchel I had assigned for that item, as long as it was under 5kg it didn't matter. Some items are odd shaped so I use calculated but generally the FR 5gk X-Large and Large boxes accommodate most of my items.
I need Calculated for International and Flat Rate for domestic. Seems I can't have both.
Help support told me there is an email being sent out to explain it all and she could see that I hadn't received it yet. Why aren't the emails sent to all sellers at once? As of 16th Dec I still haven't received it and just read it here in the post above (thanks for that).
