Postage Rates Table Problem
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on โ03-10-2019 10:16 AM
I charge freight on all items using the postage rates table. However, the table option only appers when you select "flat rate for all buyers" in the Domestic Postage section. If you try and use "Calculated-Cost vaires by location" the option for Rates table dissapears.
The problem is that if you don't put an amount in the "flat rate" box the item shows as "Free" until someone goes to buy it and enters their postcode, at which time the rates table kicks in and shows the correct postage. If you do put an amount in the "flat rate" box the same problem happens - buyer sees this flat rate until they either log in or go to buy and the proper rates table charge appears. This is causing us a lot of problems with customers assuming we are cheating them
Anyone else have this problem?
Re: Postage Rates Table Problem
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on โ08-10-2019 03:07 PM
I'm having a similar problem. It's making me enter a postage cost or offer free postage even though I have entered size weight and dimensions. Been listing for many years so not my error, had to remove the app from my iPad and use the webpage on eBay to be able to list correctly
Re: Postage Rates Table Problem
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on โ09-10-2019 11:42 PM
i had similar problems too. So I now use the website to update the item rather than the APP.

