on
07-10-2018
07:59 PM
- last edited on
07-10-2018
11:09 PM
by
kh-jean
I have been unable log in , even though I have changed my password many times. I am sick of seeing red letters saying "OOPs, that appears incorrect". What the hell is the matter with the site, as I have had not issues in the past. I have been having trouble leaving feedback, so much so that I am thinking of cancelling the whole account and not shopping here anymore. Your paranoia on security is OVERKILL. Your early attention to this would be appreciated.. PLease send any email reply my email as I cannot get into my ebay account to check any messages. Graeme Dean
on 07-10-2018 08:02 PM
on 07-10-2018 08:03 PM
You are logged in here or you would not be able to post.
Ebay does not read here and they certainly will not answer your queries by email. The boards are run by volunteer members who try to help with problems.
Have you tried clearing cookies and cache and rebooting your computer....that often helps with the login loop.
I would suggest you ring ebay if this does not solve the problem.
on 07-10-2018 10:04 PM
@graemedaen wrote:I have been unable log in , even though I have changed my password many times. I am sick of seeing red letters saying "OOPs, that appears incorrect".
That generally happens when you don't wait for the page to load,(so just make certain you let the page load
before you hit the enter button),