eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Constraints on ability of buyer to complete checkout need to be enforced before they commit to buy

I recently was unable to complete a purchase due to the seller not sending to PO Boxes. During the checkout process, after committing to buy, checkout was not permitted, and the only options allowed wereRegister an address other than a PO Box with Eb...

Resolved! Saved searches disappeared - web browser

Anybody else suddenly lost their curated saved search lists? I received my nightly email updates last night, but this morning, I go into My eBay, and Im greeted with the somewhat disconcerting message that, sorry, apparently I am not following any se...

User avatar by • Community Member
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  • 4 replies
  • 0 Helpful

Resolved! photos wont upload

I'm trying to sell a similar item but the photos wont upload. just gives me the going round but nothing happens on my screen.Help I want to list new items. Never had this problem before

Saved search updates not coming through

Is anyone else not getting the daily email updates re your saved searches from eBay? Mine stopped mid december 2017 and thus far eBay help have been useless with a constant stream of "please be assured that our Technical Team is working on this close...

I cannot click on an item

When I click on an item from my email messages, it takes me to another entirely random email message from my inbox. I also received an old ebay order saying that I purchased an item that has already been purchased and delivered months ago?

User avatar by • Community Member
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  • 1 replies
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Search has gone wonky

It's not Friday so I don't get it! The search page has grey text instead of black, the category shows as 'Clothing, Shoes , Accessories' and every time I change the search term it takes away all the options I had (e.g. Australia only) which never use...

i cant verify my phone number

i cant verify my phone number because it just gives me a white screen after ive goten the code and entered it this the link it sends me to to http://shiptrack.ebay.com.au/ws/eBayISAPI.dll and my computer says its not secure.

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