Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Drop down menus not working - Safari on iOS 11.4.1

G'day all, It seems that sometime during the last week, eBay's Desktop Site search engine broke. I can now no longer use any of the drop down menus in order to sort search results or to change the display format of the search results. I cannot use th...

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Why must I repeatedly sign in to leave feedback when already signed in and on my homepage

User avatar by Community Member
  • 252 Views
  • 1 replies
  • 0 Helpful

Confirmation emails have icons in subject line

Recently the emails I am getting for order confirmed, order sent etc have now an icon at the beginning of the subject line ( a tick, a truck) which is playing havoc with my email client (Thunderbird). Is there a way of getting rid of this pure eye ca...

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  • 316 Views
  • 8 replies
  • 0 Helpful

Serious vulnerability in eBay Payments System

Posting this here because there's nowhere else to get some attention. I used Buy It Now on the mobile app to purchase an item. Ebay returned an error "Unable to process your payment, please check your billing address" or somethig similar, in red, at ...

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  • 748 Views
  • 8 replies
  • 0 Helpful

Resolved! siging in

Is there a solution or a reason as to why for the last 24 hours I have had to keep signing in to ebay continuously. Have cleared caches, cookies etc. Driving me crazy. Yesterday the help centre said to change password. That didn't do anything to help...

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  • 437 Views
  • 4 replies
  • 0 Helpful

Warning to all. Ebay developed a technical fault that resulted in my credit card being drained today

Made a $137 purchase today. In 3 hours, Ebay sent the transaction to Paypal so many times that over $2k was taken out of my account. Paypal had to unlink the Ebay connection, and I also had to block the card. Took 5 calls to Ebay before they admitted...

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  • 273 Views
  • 2 replies
  • 0 Helpful

automated request to link Paypal

Can I stop automated requests to link my Paypal account? I accidently linked my Paypal account and it took me ages to find out how to break the link. My computer is shared with multiple users and not all are are computer literate, so accidental purch...

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  • 180 Views
  • 0 replies
  • 0 Helpful