android app is not working properly

[anthony9804]

EG 

THIS APP IS BROKEN!! NOTHING THE USER CAN DO WILL FIX THE PROBLEM
CURRENTLY ITS NOT WORKING properly ON ANY OF MY ANDROID DEVICES SINCE AROUND
January 26th 2025 (missing item image no buy it button and more !!)

I see users are reporting a technical problem in the Android app experience causing listings to be missing pictures, descriptions, and the all important buy button 

The problem appears to be wide-reaching with users in the UK impacted as well - for example this UK user tagged @askeBay on X with a video clearing showing the issue.  Ebay need to get to grips with this as its not fit for the purpose at the moment 

[anthony9804]

Many thanks for that info  ( Big Tick) yes seems to be fine on my phone  but not on my Samsung Tabs which are earlier  versions 

Yes i wish at least they would say which versions are affected, but normally when I've downloaded from the app store for other things and it alerts me to the fact that my version will not be supported, but in this case the app installed ok on the Samsung tabs 

Cheers 

[eburtonlab]

Yes i wish at least they would say which versions are affected

If the folks in this thread having a problem could mention which versions of Android they are using, then we could probably figure that out ourselves.

So far it appears that Android 7 has issues.

Android 11 and above seem to be OK, unless anyone knows differently.

Anyone using Android 8, 9 or 10?

[anthony9804]

To all the people  here Thank you 

Finally discovered  that earlier versions  of Android  will not be able to use this  app fully

From my standpoint  i am on android 7 on my Samsung  tablets which cannot  be upgraded further . Having said my phone which  runs on the latest android  version  works perfectly  as

some have stated.  Therefore  i will  have to use the full site  on my Tabs 

Ebay may fix this eventually  or discontinue  support for earlier  versions who knows 🤔

[australianantiquebottles]

same in vic australia - items missing from 26 to 31st of jan , but not on android on main frame computer is not working either , and selling , photo are not dropping into boxs - was told it was only a victoria site issue in australia , but seems it is world wide . also my sales just went dead in water from lots of sales and then nothing , from 35 sales in a week to 3 sales in a week  . what is going on ebay , this issue started when the so called drones appeared across the world in strange places .  then peoples tec started to do strange things also telstra services keep going very strange and working to not working at all .