Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

can't verify bank account

hi, I haven't been on eBay for quite some time, I've come back on over the weekend and already sold an item. but I'm being told my money is being held as my account details need to be updated. I've tried over 40 times to verify my account. I've signe...

Stuck in Shopping Cart

I purchased an item and the seller sent me an invoice from PayPal in an email. I clicked on the link and paid from within PayPal. now the item is stuckin my shopping cart.

User avatar by Community Member
  • 321 Views
  • 13 replies
  • 0 Helpful

To help protect your account, we limit the number of items purchased by a single account at any one

When I check out the shopping cart, the system told me: To help protect your account, we limit the number of items purchased by a single account at any one time. This buying limit is temporary. You can come back soon and buy more items. Protect your ...

User avatar by Community Member
  • 183 Views
  • 3 replies
  • 0 Helpful

E-mail said item had sold but the item has not sold

Hi there, I got an email from eBay saying my item had sold and that I needed to add or update my bank details to receive payment. When I logged on the item had not sold. is there some kind of time lag? Have my account details been compromised? I chec...

User avatar by Community Member
  • 164 Views
  • 4 replies
  • 0 Helpful

I guess a lot has changed since I last looked at selling on eBay ie hostile to occasional sellers

I stopped selling my occasional items when eBay demanded direct debit access to my account. But Gumtree is so full of scammers and time wasters I was frustrated enough to look at eBay again. So I got a new bank account specifically for this so eBay c...

Refreshing bids

It takes a few goes of pressing not hidden on my bidding page before it finally appears, same thing happens when I refresh the browser. Couple of weeks ago it took a couple of attempts and now I can be pressing not hidden up to five times before it a...

User avatar by Community Member
  • 257 Views
  • 3 replies
  • 0 Helpful

Annoying Pink colour next to my eBay name

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I h...

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Hopless.

I have been trying to speak to a human being to solve a major problem, but all I get is a virtual assistant that can only answer 5 F.A.Q.,s.

User avatar by Community Member
  • 1014 Views
  • 15 replies
  • 0 Helpful

Resolved! listing tool

I don't have the option for advanced listing tools I just have the basic listing tool.

User avatar by Community Member
  • 310 Views
  • 3 replies
  • 0 Helpful

sold items reappearing in my listing again

Why have my sold items reappear in my listings again. It has now happened 7 times and each time I have had to cancel the order. As a result my performance level has dropped.Does anyone know how I can resolve this issue

User avatar by Community Member
  • 121 Views
  • 0 replies
  • 0 Helpful

Half of my store listings are missing

Not really sure what's happening, usually if there is items missing in the storefront they show up when I click into see all items or if I search my store in the app. Currently I have 1563 items listed and it's only showing me 838 listings no matter ...