Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Annoying Pink colour next to my eBay name

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I h...

IMG_7861.jpeg

Hopless.

I have been trying to speak to a human being to solve a major problem, but all I get is a virtual assistant that can only answer 5 F.A.Q.,s.

User avatar by Community Member
  • 1016 Views
  • 15 replies
  • 0 Helpful

Resolved! listing tool

I don't have the option for advanced listing tools I just have the basic listing tool.

User avatar by Community Member
  • 311 Views
  • 3 replies
  • 0 Helpful

sold items reappearing in my listing again

Why have my sold items reappear in my listings again. It has now happened 7 times and each time I have had to cancel the order. As a result my performance level has dropped.Does anyone know how I can resolve this issue

User avatar by Community Member
  • 128 Views
  • 0 replies
  • 0 Helpful

Half of my store listings are missing

Not really sure what's happening, usually if there is items missing in the storefront they show up when I click into see all items or if I search my store in the app. Currently I have 1563 items listed and it's only showing me 838 listings no matter ...

check out page loading problem

Lastly - any time pressing "Buy it Now" button the "Check out" page going to endless reloads loops. Use Linux Firefox browser. That was no issue previously.

User avatar by Community Member
  • 248 Views
  • 2 replies
  • 0 Helpful

Payouts on hold

Hi. 3 days ago I have updated my account for payouts as ebay have put my payouts on hold .has anyone else had this problem this new year.?

User avatar by Community Member
  • 552 Views
  • 5 replies
  • 0 Helpful

Paid for ebay plus but its not working

Hello everyone, I recently got ebay plus just so I could get some free postage on an item. I have used ebay plus many times without a problem in the past.It worked for the item I bought, but then the item defaulted to 'local pickup' a few days after ...

User avatar by Community Member
  • 491 Views
  • 4 replies
  • 0 Helpful

Check out as Guest forces you to login to buy

Sometimes on occasion when checking out as a guest, i'm unable to bypass the verification screen... I get it all correct, but the page request sends to eBay servers, yet never returns, so it get stuck. Waited a few minutes or so.. and only happens on...

Screenshot 2023-12-22 at 8.21.34 am.png
User avatar by Community Member
  • 546 Views
  • 6 replies
  • 0 Helpful

Associated wrong tracking number

I had several listings at once and posted them off in the one day. I incorrectly typed in a tracking number for one parcel, saved, realised my error, and changed it with the minute. When I attempted to add that number to the correct parcel for tracki...