Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

E-mail said item had sold but the item has not sold

Hi there, I got an email from eBay saying my item had sold and that I needed to add or update my bank details to receive payment. When I logged on the item had not sold. is there some kind of time lag? Have my account details been compromised? I chec...

User avatar by Not applicable
  • 169 Views
  • 4 replies
  • 0 Helpful

I guess a lot has changed since I last looked at selling on eBay ie hostile to occasional sellers

I stopped selling my occasional items when eBay demanded direct debit access to my account. But Gumtree is so full of scammers and time wasters I was frustrated enough to look at eBay again. So I got a new bank account specifically for this so eBay c...

Refreshing bids

It takes a few goes of pressing not hidden on my bidding page before it finally appears, same thing happens when I refresh the browser. Couple of weeks ago it took a couple of attempts and now I can be pressing not hidden up to five times before it a...

User avatar by Community Member
  • 265 Views
  • 3 replies
  • 0 Helpful

Annoying Pink colour next to my eBay name

I am a bloke that sells bloke stuff and having eBay putting a PINK with my initial next to my shop name is just WRONG and visually insulting and offensive. It doesn’t portray me or my shop in a good way. I cannot find a way to change this myself. I h...

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Hopless.

I have been trying to speak to a human being to solve a major problem, but all I get is a virtual assistant that can only answer 5 F.A.Q.,s.

User avatar by Community Member
  • 1024 Views
  • 15 replies
  • 0 Helpful

Resolved! listing tool

I don't have the option for advanced listing tools I just have the basic listing tool.

User avatar by Community Member
  • 325 Views
  • 3 replies
  • 0 Helpful

sold items reappearing in my listing again

Why have my sold items reappear in my listings again. It has now happened 7 times and each time I have had to cancel the order. As a result my performance level has dropped.Does anyone know how I can resolve this issue

User avatar by Community Member
  • 145 Views
  • 0 replies
  • 0 Helpful

Half of my store listings are missing

Not really sure what's happening, usually if there is items missing in the storefront they show up when I click into see all items or if I search my store in the app. Currently I have 1563 items listed and it's only showing me 838 listings no matter ...

check out page loading problem

Lastly - any time pressing "Buy it Now" button the "Check out" page going to endless reloads loops. Use Linux Firefox browser. That was no issue previously.

User avatar by Community Member
  • 258 Views
  • 2 replies
  • 0 Helpful

Payouts on hold

Hi. 3 days ago I have updated my account for payouts as ebay have put my payouts on hold .has anyone else had this problem this new year.?

User avatar by Community Member
  • 558 Views
  • 5 replies
  • 0 Helpful