Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Price Gouging

Hey, Within the help section you have an article on how to report an item for price gouging, and yet if you try to report an item there is no such option as the article describes. Could you please fix this, and while talking about price gouging, coul...

User avatar by Community Member
  • 690 Views
  • 15 replies
  • 0 Helpful

Free listings

I am getting this on my ebay page but when i click to take up the offer it states it is by invitation only Finish your listing now & sell free of selling fees.*Pay $0 Insertion and Final Value Fees on the next 2 items you list & sellStart:16 Jan 2021...

Imperial Units used for Postage

When creating a new item to sell under the page https://www.ebay.com.au/sl/list/v2?draft_id=#######&mode=AddItem&productEnforcement=false, imperial units are used for postage. Australians don't use Pounds and Inches, instead we use the metric standar...

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"Edit Store" Not working - disallows login

Hi, This has been a problem for a couple of days and I did ask someone on the help chat but they couldn't figure it out so: My login details aren't accepted ONLY when I go to the "Edit Store" function. It asks for my password as many pages do and it ...

Why is there a buying limit on new account?

Hi I'm new to ebay. My account seems to have a buying limit and doesn't allow me to complete purchase when I was trying to buy a second hand game console. I have never bought any thing on ebay before. My account is linked to my google account, my pay...

User avatar by Community Member
  • 352 Views
  • 1 replies
  • 0 Helpful

Ebay thinks I'm a Bot ???

Trying to browse eBay today is quite tedious... I am constantly getting the following message: Pardon our interruption... As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:...

User avatar by Community Member
  • 609 Views
  • 3 replies
  • 0 Helpful

Ebay thinks I'm a bot

Getting 'Pardon our interruption' message when attempting to scroll through search results. Text:'As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:. you're a power user mo...

User avatar by Community Member
  • 2697 Views
  • 9 replies
  • 2 Helpful

I need to contact Ebay, but nothing works. The "return process" is about to run out. What to do??

I need Ebay to step in and help with a "return process" which is going very wrong. But every option I try for trying to ask Ebay to step in or to contact Ebay fails to work!! The "return process" is about to run out of time, yet there seems to be no ...

User avatar by Community Member
  • 310 Views
  • 5 replies
  • 0 Helpful

Resolved! HTML issue

I use a simple WYSIWYG editor (SeaMonkey) for creating my ebay listings. The upper part of each listing contains two small GIF images (hosted on Imgur) which although showing correctly when I make the listing: However, when I view the actual complete...

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eBay mobile app won't work anymore

Hi, eBay has sent a message to say that the current eBay app is being retired this month. I have tried to use the app on my phone but keep getting the message that I need to upgrade the app, when I try to do this I get the message that my device does...

User avatar by Community Member
  • 15845 Views
  • 43 replies
  • 1 Helpful