Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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email address is wrong but i still get emails?

The email address listed in my account is incorrect, yet I still get emails through another email account. However the settings area won't let me change my address to one that eBay is currently sending to ??? It says it is already in use??

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  • 2 replies
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File Exchange says I've exceeded the limit

This has happened before, but there is no way to contact support about it. I cannot upload my file to File Exchange, as it tells me that my limit has been exceeded. This is the first upload I've tried in weeks and it's just over 1,000 items. Can some...

CAN'T UPDATE PHONE NUMBER

I have been trying for about two months now to update my contact number and every time I get an error saying; 'We're having a problem right now. Please try again later' I have contacted support several times and all they say is that it is a known iss...

Purchase history hides non-delivered items after 60 days

Purchase history is the place for keeping track of items that are on their way. But after 60 days, items are automatically hidden from here. Even if their tracking info shows they're still on the way. That means in order to see some items, we need to...

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  • 14 replies
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Resolved! Cleared all my cache an d cookies but I am still unable to log into PayPal

I have cleared my cookies and cache as previously adviced but when I tried to log into paypal it still kept on sending me requests for identifications, repeatedly, after I have given it time and time again. . What could be the real problem.. If, for ...

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  • 464 Views
  • 2 replies
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Resolved! Can't use vouchers/codes.

My problem started this morning. I have a couple of discount codes I want to use (1 from ebay, 1 from FlyBuys). But when I go to checkout, there is no space to enter the code. I have logged in using FireFox and I have logged in using Google Chrome - ...

Cannot check out

Got 2 items in cart, both are listed as accepting both PayPal and debit card payments, however when i go to pay both options give me an error message that “one or more sellers do not accept this type of payment”. Never had this issue in the past. Usi...

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  • 3 replies
  • 0 Helpful