eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Can't use vouchers/codes.

My problem started this morning. I have a couple of discount codes I want to use (1 from ebay, 1 from FlyBuys). But when I go to checkout, there is no space to enter the code. I have logged in using FireFox and I have logged in using Google Chrome - ...

Cannot check out

Got 2 items in cart, both are listed as accepting both PayPal and debit card payments, however when i go to pay both options give me an error message that “one or more sellers do not accept this type of payment”. Never had this issue in the past. Usi...

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  • 261 Views
  • 3 replies
  • 0 Helpful

Cannot log into my PayPal a/c

Hi membersI have been trying to log into my PayPal a/c but I kept getting a screen that reads " We've looking out for you". Then it directs me to a couple of question to confirm who I am. I was asked where I went for my honeymoon and the my name of o...

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  • 229 Views
  • 3 replies
  • 0 Helpful

Cannot complete checkout

Hey yall!While trying to purchase an item, i recieved the following error message: 'Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check your account status.' As far as I can tell, I haven't been flagge...

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  • 254 Views
  • 1 replies
  • 0 Helpful

BEWARE OF FAKE EBAY EMAILS. STEALING INFORMATION

I have recently received a email from some apparent “eBay help” mail asking me to click on there link to go to my account to fix a purchase I made. The email looked totally professional and I made the mistake on clicking and my computer and phone got...

Refunding Customers. Has eBay made changes?

After 1.5 hours on Live Chat this morning it appears there are new rules about refunding customers. Sellers are no longer able to issue a refund, or a partial refund, through the eBay platform - unless the customer first lodges a dispute. Is this cor...

error type 99

I'm trying to GO TO CHECKOUT but I keep getting "error type 99" when using my phone and it just looks like nothing is happening when I'm on my PC. Can anyone tell me what I need to do/

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  • 737 Views
  • 0 replies
  • 0 Helpful

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