not recieving any emails from ebay

za67
Community Member

havent been recieving any email notifications from ebay for over a week now and the only help is the automated assistant which is useless

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not recieving any emails from ebay

Have you been checking your spam folder?

 

A few people have said the same thing

 

Not seen anyone return to respond to other members asking, so not much folks here can do

Message 2 of 24
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not recieving any emails from ebay

As sandy said, others have suggested problems as well.

 

I am still getting my sales ones coming thru (with iinet),  so it may be your service provider issue,  another thread suggested checking online and adding to the white list,  look back at other posts.

Message 3 of 24
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not recieving any emails from ebay

my email is fine with messages from anywhere else,just ebay ones for items ive listed,sold or payout notifications

Message 4 of 24
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not recieving any emails from ebay

nothing in spam,worst part is that theres no one to contact at ebay,there isnt even a category in seller help

Message 5 of 24
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not recieving any emails from ebay

lol....just bluff your way through (like we all do)

Message 6 of 24
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not recieving any emails from ebay

Has just happened to me in the last week, not receiving any emails from ebay and nothing in junk/spam. Very strange!

Message 7 of 24
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not recieving any emails from ebay

Earlier today I made a purchase and at first it seemed as though I hadn't received the confirmation email. It wasn't in my inbox or spam folder. Eventually I found it had been sent straight to my archive folder! 

 

I'm using a little tablet, so if others who are not getting emails are using a phone or tablet to check email rather than a desktop, maybe check other folders ( or 'all mail') .

 

The odd thing is that I'm still getting other eBay emails going to inbox or promotions folders- just the purchase email went walkies.

 

Message 8 of 24
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not recieving any emails from ebay

I sold a couple of items today.

 

Email notifications came through, as always.

 

I do check my Overviews daily, so a lack of notifications would not impact my ability to process sales.

Message 9 of 24
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not recieving any emails from ebay

I'm receiving all emails from eBay OK, using WIN 10 and Thunderbird email server.

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Message 10 of 24
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