How to I find a seller ? Received a Model from UK, but was damaged, cannot find the sellers details

[ricdyb_33]

I'm trying to contact a seller in the UK , I purchased a Corgi Model, which arrived, but was damaged, in the box and re-wraped. No way was this damaged in transit. Trying to find how to locate. 

I looked on E-Bay, which advised me to provide the email I purchased the item on and they would sent me a email with the details and how to go about contacting he seller. 

I did this twice it produced nothing ????? 

My wife purchased this on her phone, and I opened a E-bay account latter ??  Still I supplied both my wife and my own nails ???    It is now 3 or 4 days and I still cannot figure out  how I do this ??

[gutterpunkz05]

If you can give some specific details of the corgi model, and an approximate purchase date, it can probably be located.  Only about 500 recent sales.   Purchase price will also make it a lot easier

[ricdyb_33]

I have all this information, I have the PayPal recipe,t, I just cannot get anyone, on eBay to respond to me. I states if you purchased an item as a gust to, input the email you used and they will sent a reply, with all the details of the seller nd what I have to do, they just never reply ??? I have done this 3 or 4 times, each time I supply the email that the item was purchased with, they said they have received it and will reply , they just never do. ???

[papermoon.lady]

Maybe you should try live chat (from the Help page). It is the only effective way to contact eBay at the moment.

[gutterpunkz05]

If you post the details here, I am sure someone can find your purchase and direct you to the original listing, from where you can contact the seller.

[ricdyb_33]

all I have is. 866-540-3229 which is off the PayPal account ??

[ricdyb_33]

Thanks Kindly

[gutterpunkz05]

So we know the brand "Corgi" model of what, plane, train, bus etc? How much did you pay and about how long ago. If the sale is less than 3 months old it can be pretty simple to find.