@michellebartley wrote:
Seller is doing a lost parcel enquiryonline for me so maybe something will eventuate from it.
Unlucky Michelle - sit tight and wait and see what the seller comes up with.
I would be asking at the PO though, why they RTS when you are collecting all your mail ?
It is highly likely although the staff at your PO know you & would hold it, parcels are often sent by postal parcel delivery people from a sorting centre, not your local PO. I have encountered problems as a result of this on several occasions.
Long story, but basically, I had a customer in Sydney who went into her local PO and asked them to hold a parcel I sent her so she could collect it as she worked & needed the order by a certain date. I sent it with Tracking but she never received it - it was (according to Tacking) despatched from a sorting centre directly to her - it never went via the PO !! Sorry, don't mean to put you off, but it was never seen again !!! I had to resend an $80 order plus pay for Registered SOD Express post at my expense - I had no comeback on anyone and Aust. Post refused even a discretionary payment or reimbursement of either of the postage costs.
Just one of those things that happens . . . . . luckily, not very often, just unlucky for me it happened on that occasion it was a reasonably big order
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