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on โ05-07-2023 10:04 AM
Hi. I purchased an item. Not correct. Opened a return. Seller accepted. I printed postage labels. I wrapped item and posted it. Now, days later, Iโm being sent emails saying that i need to post the item asap. I cannot find anywhere to inform that item is in the post. What do i do?
Solved! Go to Solution.
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Re: Returns problem (buyer)
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on โ05-07-2023 04:13 PM
@sandypebbles wrote:I'm glad you did'nt give info
You are one in a million for sure, since eBay staff don't read the member to member forum, and never contact members based on their posts here
Maybe there's a first time for everything but
Like I said, one in a million
Didn't someone recently say that ebay had got in contact with them over a post here? I'm pretty sure it was one of the regulars and everyone was stunned. So maybe instead of "ebay staff don't read the member to member forums", you need to change it to "ebay don't usually read the member to member forums". I could probably try and find the thread, but I'm too tired to worry about it today.
I guess it's possible they do read here, they just choose not to respond. Which is a shame really. Nearly every other company in the world that has a help forum, it's answered by employees, which is why it's easily assumed by people coming in here with a question, that ebay is going to reply. There is nothing on the main page to say it's run by other members, not ebay (and it damned well should say that!)
Re: Returns problem (buyer)
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on โ05-07-2023 04:18 PM
Well I'll be a monkey's uncle (aunt)
Indeed it is a shame it is so very, very, very rare they choose to offer advice/help
Re: Returns problem (buyer)
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on โ05-07-2023 04:42 PM
So many more could be helped, with issues we can't help with, even if they did contact them privately.
Re: Returns problem (buyer)
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on โ05-07-2023 04:44 PM
maybe we could start a perpetual thread to tempt them ๐
Re: Returns problem (buyer)
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on โ05-07-2023 04:48 PM
Re: Returns problem (buyer)
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on โ05-07-2023 05:50 PM
@padi*0409 wrote:
@twyngwyn wrote:maybe we could start a perpetual thread to tempt them ๐
..........or a whip-around from the regulars to reward them............๐
I'll supply the Tim Tams. No one can resist those......
I just saw your post Padi, that you left the exact same time as mine. I was pretty sure it was a regular (not 100%), but did a search anyway, even though I really didn't want to. It got the better of me. I did find another member who posted in this forum, that ebay had contacted them after posting on the forums. It was that person who bought the microwave that became faulty after purchase, and they paid the return postage for it.
https://community.ebay.com.au/t5/Buying/microwave-not-replaced/m-p/2523796
The original post on the "buying on ebay" forum.
Re: Returns problem (buyer)
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on โ05-07-2023 05:54 PM
Another Murgatroyd moment? I'm just glad everything was sorted!
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on โ05-07-2023 06:06 PM
Yes, Murgatroyd!
Re: Returns problem (buyer)
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on โ05-07-2023 07:04 PM
That's not going away now, is it?


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