Seller refusing to send paid for item to PO Box.

[emcmad]

Hi, I have paid over $400 for an item with paypal, and nowhere on the listing does it say that they would not post to a PO Box, but now over a week after I paid for the item they are refusing to send it unless I provide a street address.

The reason I have a PO Box is because postal services do not come out to us as we are out of town on a property. We have never had anything successfully delivered to us from a courier service (doesnt help that our road is not on any GPS's.) and have to meet deliveries in town. Since we are currently doing seasonal work which involves 12 hour days we won't be able to meet anyone in town.

Am I within my rights to ask for a refund ( or demand if it comes to that, and/or open a dispute with PayPal if they continue to refuse to deliver it?? I honestly can't see why they can't just send it thru auspost. I have even offered to pay extra for postage if they will just take it to their nearest PO and send it to my PO Box.

Any suggestions/advice greatly appreciated. 🙂

[davewil1964]

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@black*poppy wrote:

I did acknowledge that some couriers charge to leave items at a PO.  I'm sure anything can be sorted with good communication and the OP seems very willing to accept extra charges - sign of a good customer in my book.

I think good feedback might have already been lost in this transaction.

To blanket refuse to send anything to any PO Boxes is a loss of alot of potential sales IMO.  

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The OP was six months ago and has not come back, so we will probably never know how it went.

[dylan11235813]

I guess we will never now. They had a really big PO box too....

[k1ooo-slr-sales]

Happy 2nd birthday thread.

[dylan11235813]

what no freaking candles......

[iprice2570]

P O Box - not acceptable

Post Office Box - ok - 'go figure'

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@emcmad wrote:
Hi, I have paid over $400 for an item with paypal, and nowhere on the listing does it say that they would not post to a PO Box, but now over a week after I paid for the item they are refusing to send it unless I provide a street address.

The reason I have a PO Box is because postal services do not come out to us as we are out of town on a property. We have never had anything successfully delivered to us from a courier service (doesnt help that our road is not on any GPS's.) and have to meet deliveries in town. Since we are currently doing seasonal work which involves 12 hour days we won't be able to meet anyone in town.

Am I within my rights to ask for a refund ( or demand if it comes to that, and/or open a dispute with PayPal if they continue to refuse to deliver it?? I honestly can't see why they can't just send it thru auspost. I have even offered to pay extra for postage if they will just take it to their nearest PO and send it to my PO Box.

Any suggestions/advice greatly appreciated. 🙂

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[putney32]

gota love a thread with a 2nd birthday!!!!!

[i-love-my-sheep]

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@putney32 wrote:

gota love a thread with a 2nd birthday!!!!!

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Awww, they grow up so quickly, don't they?

I guess it remains to be seen if it has a 3rd birthday. If it keeps this up, we'll be sending this thread off to school before we know it!

[imastawka]

They find a 2 yo thread,  but we get 7 trillion new ones on the GSP?