on โ27-10-2022 08:20 AM
Hi,
I am after some advice on how to proceed against a seller on eBay. The amount for claim is small, but I am trying to get the product removed from the market for safety reasons. ACCC requires the ABN/ACN which eBay refuses to provide for "privacy" reasons.
Any idea how to proceed?
Thank you.
on โ28-10-2022 08:42 PM
Hi Dom, mysterious forces at play, several possibilities.
on โ29-10-2022 02:32 AM
The amount for claim is SMALL i.e. insignificant - first step on eBay is initiating a return with reason. I donโt care about the refund, if I did it would have been a claim at VCAT and not ACCC.
on โ10-01-2023 09:40 PM - last edited on โ11-01-2023 09:57 AM by gewens
Look at ABN look up. Just checked it for you
It's registered to Ebay Commerce Pty Ltd
I will be lodging a complaint with them too.
on โ10-01-2023 09:45 PM
Wrong, all payments to sellers are now routed through ebay commerce. Ebay is not the seller so you are wasting your time there.
on โ11-01-2023 09:58 AM
The eBay Community Boards is a place for eBay members to help and connect with other members. If you need assistance from eBay directly, please contact Customer Support.
on โ25-03-2023 12:58 PM
Hi, i bought 566 grams of gold but it turns out it is brass. I have the same problem without a business name or a phone number there is no way of filling out a report.
โ25-03-2023 01:04 PM - edited โ25-03-2023 01:05 PM
Please start your own thread, as you will get more responses and attention. This thread is not really old, but not new either, and not related to your specific problem.
At any rate you should open a case for INAD (item not as described). You have 30 days since the last day of the estimated delivery to open a case on eBay and 180 days since the date of purchase to open a case in PayPal if you used it to pay.
โ25-03-2023 01:06 PM - edited โ25-03-2023 01:07 PM
IF you have proof that it is brass then why not open a dispute with eBay's MBG for "item not as described" ?
If you try to go through the ACCC you will more than likely run out of time to use eBay's buyer protection....
Edit. Snap Papermoon.
on โ25-03-2023 01:49 PM
OMG you paid $10,500 for something unseen on ebay!!??
Open an Item Not as Described immediately to get your money back before it's too late.
on โ25-03-2023 02:30 PM