on 31-01-2018 11:50 AM
Recently I purchased an item from a seller with a score of 35,483 and rating of 100% with ZERO negative feedback in the past 4 years. The whole process was a nightmare with this seller, with automated emails, incorrect item being sent and a totally frustrating experience.
It's very rare that I leave any negative feedback, especially if the seller has such a high score and 100% rating, but I had to share my experience.
The following day I recieved 2 emails. One saying that ebay has released my contact details to the seller (which I'm told is allowed) and the second email sending me my chat transcript. Interestingly, I did not have any online chat with ebay, but the transcript shows me failing the identification questions, but still being able to remove feedback which "I left in error..."
I spoke to ebay who assured me they would investigate and the feedback was reinstated 48 hours later. When I checked again, I saw there was 1 other negative feedback as well from another buyer.
Out of curiosity I checked the following day and both feedbacks were again gone, with the seller back to 100% positive and no negative feedbacks ever.
Again, I spoke to ebay and the feedback was reinstated. I looked a couple of days later and again 6 other people had left negative feedback. The following day, all of the feedback again was removed and the seller had a clean slate.
Today I reported this once again and expect the feedback reistated, but I wonder if anyone else has experienced this and what is the best way to progress because it is a worry if super-sellers who attract multiple negative feedbacks in just a couple of days can show a 100% satisfaction rating along with zero negative feedback in their history.
on 06-02-2018 05:57 PM
That's the Three Musketeers you're talkin' about melbs...............................be afraid, very afraid.............
on 06-02-2018 06:03 PM
on 06-02-2018 06:42 PM
@imastawka wrote:Or not
Ah, medicinal alcohol I presume Stalks..................................
06-02-2018 07:47 PM - edited 06-02-2018 07:48 PM
on 06-02-2018 09:47 PM
She's AWOL tonight Kopes.....an appointment in Sydney.
on 09-02-2018 05:00 PM
Ahem.....attention.....
OP's neg has been reinstated.......again
3rd time lucky?
on 09-02-2018 06:38 PM
i'm guessing they always pose as the buyer and try and get the feedback removal to work and it somehow with ebay customer service?
looking at their revised feedback score.. or maybe that's just a coincidence?
on 09-02-2018 06:44 PM
Revised fb hasn't changed in 2 weeks or more, but a lot of negs have disappeared.
OP's neg has disappeared twice, so far.
Now it's back for the third time.
Wonder how long it wil last?
on 14-02-2018 07:31 AM
All negs are gone again!!
2 negs vanished this time...one from the original poster which was the 3rd time it didn't stick.
on 14-02-2018 10:38 AM
@sacramentalstoleswrote:All negs are gone again!!
2 negs vanished this time...one from the original poster which was the 3rd time it didn't stick.
But still don't show up on revised feedback............that's still at 35..............this STINKS.