What to do when feedback keeps being removed?

[aj12070929]

Recently I purchased an item from a seller with a score of 35,483 and rating of 100% with ZERO negative feedback in the past 4 years.  The whole process was a nightmare with this seller, with automated emails, incorrect item being sent and a totally frustrating experience. 

It's very rare that I leave any negative feedback, especially if the seller has such a high score and 100% rating, but I had to share my experience.

The following day I recieved 2 emails.  One saying that ebay has released my contact details to the seller (which I'm told is allowed) and the second email sending me my chat transcript.  Interestingly, I did not have any online chat with ebay, but the transcript shows me failing the identification questions, but still being able to remove feedback which "I left in error..."

I spoke to ebay who assured me they would investigate and the feedback was reinstated 48 hours later.  When I checked again, I saw there was 1 other negative feedback as well from another buyer.  

Out of curiosity I checked the following day and both feedbacks were again gone, with the seller back to 100% positive and no negative feedbacks ever.

Again, I spoke to ebay and the feedback was reinstated.   I looked a couple of days later and again 6 other people had left negative feedback.  The following day, all of the feedback again was removed and the seller had a clean slate.

Today I reported this once again and expect the feedback reistated, but I wonder if anyone else has experienced this and what is the best way to progress because it is a worry if super-sellers who attract multiple negative feedbacks in just a couple of days can show a 100% satisfaction rating along with zero negative feedback in their history.

[lm-entertainment]

stawks.. the feedback for the past month can drop can't it? as it's based on the 30 day period .. so effectively it will drop each day unless of course they've had more feedback left in the past 30 days.. sometimes throughout the day mine drops unless i'm doing better that month with feedback. 1006 equates to roughly 33 positive feedbacks per day, so maybe they had an off day and so the drop is the difference? 

i believe the positive feedback number changes according to when the feedback was left 30 days ago.. not at a particular time daily.. so it could theoretically drop according to whatever time the feedback was left whether that's in the evening.. etc. probably more common in the evening as it's when people would get home from work or have some down time? 

or am i just not making sense? :]

[imastawka]

Your feedback drops down for every neg you get.

It's doing my head in, I tell ya.

[lm-entertainment]

you said the positives for the month dropped though? it doesn't mean there's necessarily negatives .. because for instance.. if you stop selling altogether, or you sell less, or just get less feedback, that number will decline as the month goes on.

the number decreases at the same time of day that the positive feedback which is declining was originally left. 

yesterday, my monthly positive feedback read "30" and today it's "27" and there's no negative feedback.. there's just been less people leaving feedback than at the same time last month. 

am i barking up the wrong tree or talking about different things? 

[padi*0409]

                                 Set fire to somthin' Stawks..............................

Spoiler

If enough of us do then it will stop some of the bullsh*t......................maybe..............

[melbourneclearance]

ABRAKADABRA!!! Frog toe and bat wing!

This company's feedback is back to 100% with no negs or nags...

[imastawka]

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@lm-entertainment wrote:

you said the positives for the month dropped though? it doesn't mean there's necessarily negatives .. because for instance.. if you stop selling altogether, or you sell less, or just get less feedback, that number will decline as the month goes on.

the number decreases at the same time of day that the positive feedback which is declining was originally left. 

yesterday, my monthly positive feedback read "30" and today it's "27" and there's no negative feedback.. there's just been less people leaving feedback than at the same time last month. 

am i barking up the wrong tree or talking about different things? 

---

edited:

Fb is fb - you can't get less for the month - you've already received it.

Strike all that.   We're talking monthly fb.  Sorry, I was thinking overall fb

Padi, what exactly do you suggest we set fire to?   

Getting too hard, man  

[kopenhagen5]

Padi, what exactly do you suggest we set fire to?

I thought he meant "just go cook something"............................ 

[padi*0409]

Errrr, as in give them a roasting Kopes and Stawks.....................

Spoiler

Nothin' to do with your flamin' kitchen Stawks........................   "runs" >>>>>>>>>>>>>>>>>>>

[melbourneclearance]

Ebay has no chance up against a Viking, a stalker, and a medicinally drunk Irish farmer.

[lyndal1838]