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seller has not responded to any contact I have made

hi there, I am looking for some advice and some steps to take... any advice would be much appreciated. I recently purchased an item, paid via paypal and awaited it's arrival. When the item arrived i excitedly opened it, and tried it on. it was too bi...

Can someone tell me how

I can get an email for an item I'm watching but have never ever watched. Definitely legit but I've never watched it nor is in my ebay watch list.

Seller increased postage cost after the auction ended

Hi all, I have won an auction today and straightaway contacted seller to send me an invoice as I wanted to pay ASAP. The seller sent me an invoice with the increased postage by $ 5.00 stating that the item ( book) is 1.3 kg ad therefore the postage i...

Can anyone help me with a search, please?

I used to type in hippo* for searching for all spellings and plurals but now I can't do it Is there a search that will still bring up all ways that the animal can be listed? I can't think what to do.

A good news story - thank you to a lovely seller.

Over the weekend I bought a big box of safety pins from a seller I have bought from before. I paid for standard post and settled down to wait the two weeks it usually takes for the AP camels to make their way across the Nulabor. Imagine my surprise w...

Non-Received Item that went into dispute on paypal

Hi Everyone, I've never had to do this before but to put it mildly, am upset! I bought on ebay a xbox game for my son for xmas and did the 'buy it now' on 12/12/12 and paid for it on paypal on 13/12/12. The seller did not mark it posted until 20/12/1...

User avatar by • Community Member
  • 317 Views
  • 8 replies
  • 0 Helpful

Item "Processing" query.

I have recently bought an item 2 weeks back with the option of expedited shipping which the seller displayed as 5-7 days (working days I presume) from China to Australia on the sale. The conditions include that within 15 days the item should be maile...

late arrival of items

I bought a dress for my grand-daughter on Oct. 23rd 2012 with delivery time 15 - 25 days. It did not arrive until Jan. 2013 - too late for her formal, and to add insult to injury, too late for Christmas. Seller made all kinds of promises, including r...

Roomba from China

I see a lot of (Roomba 780) robot vacuums in china, but the sellers have no feedback (recently created), or they have 10 feedbacks all looking like they're written by the same person. Has anyone actually recieved a "New in box, Never used" Roomba (78...

User avatar by • Community Member
  • 392 Views
  • 3 replies
  • 0 Helpful

Post and feedback removal??

Just want to confirm something. When a post is removed and appealed does the letter acknowledging your appeal state Regardless of the outcome of this review, the post will not be reinstated? I got a message from another person telling me a post would...

User avatar by • Community Member
  • 1000 Views
  • 57 replies
  • 0 Helpful

Not as described!!

I bought a deco light fitting, it certainly wasn't as described, there were numerous chips, all quite large where the gallery sits, my first thought was would the gallery sit in place.... Anyways, I thought I would go about things in a way suggested ...

Is eBay's messaging working fully?

I've got three sellers I'm currently trying to deal with and not getting any replies from any of them. 1) One from HK I'm requesting invoice total for three items. 2) One not far away but need their address to collect the item - a stationary cabinet....

User avatar by • Community Member
  • 266 Views
  • 9 replies
  • 0 Helpful

Irritated with seller hiking up postage charge

I found an iPhone 3GS (8gb) which had a $60 shipping fee. Pretty nuts, I thought, but assumed it was courier/insurance etc. before the auction ended, I wrote and asked about local postage/pick up (I chose that phone because of it's location; I wanted...

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