shows Delivered (out of time frame), but is Returned To Sender, how I get refund?

funsoft
Community Member

Hello everyone.

How can I get refund?

 

The status in the ebay system shows Delivered, but far late after expected time frame and if you look the tracking history after "Delivery" statement it continues and end up with "Returned to Sender"

 

I bought and paid an item.

The auction was clearly written " Delivery: Estimated within 4-8 business days". The email I got also have Estimated delivery time frame.

But seller shipped the item on the last day of the written time frame.

Very long after all time frames the item arrived on the address and was immediately Returned to Sender because the address is not actual any more. No one have signed that "Delivery", package just have been returned to sender

 

However, ebay page shows Delivered but if you open the tracking history after the record Delivered, tracking continues with Returned to Sender in few more records showing that

 

Now the seller have both, the item and the money and refusing refund.

I opened ebay case "Item not received" to get refund . The seller refuse and no communication. If I escalate the case will I get refund? What can I do to get refund?

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Re: shows Delivered (out of time frame), but is Returned To Sender, how I get refund?


@lyndal1838 wrote:

Are you indicating that you are the Judge Judy of the boards Cats?

 

That is totally the way I see your too.


What you think is neither here nor there lyndal.

 

I expect no more, or less, from you or the amigos.

 

Will never ever change that I am exceptional trader on eBay, I offer exceptional customer service, I am proud to post on selling ID, and do not hide by feedback for purchases.

 

I am happy to offer advice on the basis of my experience, and reveal a trading ID to validate that I have experience at trading so those seeking discussion or thoughts from others can check at least some level of credentials.

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Re: shows Delivered (out of time frame), but is Returned To Sender, how I get refund?

Hello, everyone. I'd like to remind you that interpersonal dispute is not allowed. Please talk in a courteous way for the harmony of this forum. Thanks. 🙂

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Re: shows Delivered (out of time frame), but is Returned To Sender, how I get refund?


@thecatspjs wrote:

@markskessler wrote:

I have just now seen all of the negative comments you have posted about me and the headphones have been returned to me.

 

None of this is my fault at all and you never notified me of a change of address.

 

All you said after you won and paid for the item was to cancel the order and not ship it.

 

This is not how eBay works - you cannot just change your mind.

 

I have now been charged a Final Value Fee of $9.80 on the headphones, the original shipping fee of $7.45 and a Final Value Fee of $0.74 on the shipping for a total of $17.99

 

I am more than happy to refund you the difference between what you paid ($102.32) and the fees I have been charged ($17.99) because you decided you don't want the item anymore and you changed your address without notifying me.

 

Thus the refunded amount would be $84.33

 

Let me know if this is agreeable or if you want me to post the item to your correct address.

 

- Mark


Which ID contacted you Mark ?

 

 

 

 


Where does Mark say he was contacted by anyone?

 

Methinks you are assuming too much, unless you already know the "someone" who contacted Mark'

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Re: shows Delivered (out of time frame), but is Returned To Sender, how I get refund?

li.varia
Community Member

Hi everyone,

 

 

This topic has been closed to prevent further replies because users continued to dispute with one another on an off-topic subject after another moderator requested they stop.  I would appreciate it if everyone would take this opportunity to review the Discussion Board Usage Policies and the Community Content Policies.

 

If more advice is needed on this subject, please feel free to create a new topic.

 

Thank you for your cooperation. We appreciate your contributions to this community! 🙂

 

Varia

Community Moderator



Varia
Community Moderator
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