eBay

craig5531

Can you charge a buyer more for postage if you find when you have packaged up and shipped your item, the price is way more than you have put in your ad to start with.

nzhectors

msart phoens are hard top remove the battery so is there a courier or the post that will accept them off but with the battery? they must ship them in via companies and all over for shops for stock so how does it happen or through witch company???

spicy-pickles

Are Aust Post tracking email notifications working for others? I don't seem to be receiving them lately. I checked spam folders etc. I have a bunch of packages both going out and coming in that I have subscribed to. Online tracking shows them progressing but I haven't received any email updates. I was getting them fine last week for other deliveries.

flanparr

Why is it that i get a 3 for posting and handling charges when i give a 1.50 discount on a 3kg satchel and 85c on a 500gm.NO MORE.

troeth5762

Hi, I purchased an item paying by paypal then when I received it, it was faulty. The fault was not mentioned in the listing. The seller has reluctantly agreed for me to return the item however has said that only the purchase price of the item will be refunded and not the postage paid. Therefore I am out of pocket because I have paid postage to receive the faulty item and then paid postage to send back the item to the seller. The listing does say that the seller will only refund the cost of the item. To me this seems a little harsh and unfair for a buyer to have to pay two lots of postage for a situation that is beyond their control. Does any one know if this is supported by ebay or did this seller just make this decision? Thanks

soniac1674

Hi, I dont use ebay very often, and recently I won an item on ebay. Postage was indicated at $15 and the item won for $52. I had issues with my ebay link to paypal so I opted to pay direct bank transfer (which was one of the options the seller provided). Anyway, the seller provided me with their bank account details and I paid for the item. I have since logged back into ebay only to find that the items postage cost has increased from $15 to $30 and that the payment method has changed to say that I paid $67 via paypal but still owe $15 for extra postage!!! I am not sure what to do here - the seller didnt mention anything to me about the increase in postage cost when they emailed me their bank details. I am also not sure why the system shows that I paid via paypal? Any advice appreciated.

christhegreenie

I have recently sold an item. I selected the "Ask the Seller for a postage/freight charge" option as the item is quite large. I figured that the postage or freight would vary considerably with distance and I was unsure as to whether the buyer would be wanting tracking or insurance etc. The buyer has requested an invoice including Postage and handling so that they can pay. I can add the P & H (freight) handling charge but the system reverts to a blank field when I select "recalculate". I have tried logging off and on again to "clear" the system but to no avail. Am, going around in circles! Has anyone got a solution to this annoying problem?

uteblokechris

You would think such a progressive country such as the US would have a financially viable Postal Service. But alas no!! For 5 pounds which is only 2.3 kilo is going to cost me $53 AUD. This is 4 times the price of the original item!! Lol. Please tell me if there is something I can try. Kindest regards Chris

andrewellaben

A buyer has bought multiple items from me. He wants me to adjust postage and send them all together. How do I do this?

griffioen2005

I quoted a certain amount for postage but now that I am going to post the calculation is nearly twice as much. What is the flat rate satchel fee that I have seen somewhere on Ebay?

serenity4u2c

How can sellers get away with charging $7.00 standard post for posting a DVD ?? Ebay need to tighten up postage somehow.. Put more on the item to start with, instead of making up the difference on postage. People do pay the huge postal costs but why ?? I refund on a regular basis if the postage is over but others are just being greedy..

bigsellerliz

Placed local pickup on item sold. Sent invoice. Buyer in same state but some distance for pick up. Offered to post it, have cost, and tried to add new post item and cost to invoice, but it won't allow me. How do I deal with this?

oxygensolutions

If the feedback is negative, harsh and if the vendor has to certain extent a valid reason, can it be removed?

jhan9494

Hi, I have sent a package back to the US. Dispute was lodged and Paypal have asked for a tracking number of the package. Even though I asked Australian Post for tracking (they even showed me the number on the receipt) it seems that it has been sent with no tracking. Have I lost my refund because of this.

kendaljs

The purchase was sent to NQ instead of Tsmania. The seller expects me to onforward it at my expence. He has admitted that he sent it to the wrong address and he won't respond to messages

spicy-pickles

When I select a flat-rate satchel or box, the Extra cover option disappears. However then below under Parcel Post / Additional services available it then lists Extra cover, which I click on, a little Loading icon spins and nothing happens. Does anybody know how I can select Extra cover and enter an amount? Otherwise it looks like the maximum amount of cover is only $100 which requires Tracking with signature to be selected, is that correct? Failing the ability to add cover > $100 via Click & Send online, has anyone had success paying for additional insurance over the counter at the PO with the Click & Send satchels or boxes?

07timoti123

Hi all, probably a silly question..but do i have to let buyers know to use the calculator for posting to different states/suburb on my items. I did send my other items on my own accord, but found i was out either $2/$3 (which didnt mind as my fault). So now i have used the calculator for posting, just that most people dont look an assume thats the postage rate !! Quick query please !! kind regards vicky !!

shintsutsui

Who is resposible for return postage fee due to the incorrect discription of goods advertised?

chwaqas86

I save by buying a group of items on ebay I want, then have the company I use for international shipping (they are actually a mail forwarding company called My USA Parcel) package them into one package and ship. I think I save about 75% off my shipping that way.

mayhemdiva

Firstly mea culpa..I just bought a doll from Sydney saw the post and thought it was reasonable only to find after buying for 110 plus dollars that the seller who touted the mint box was going to send in a satchel. This isnt the first time lately this has happened with one mint doll in mint box being sent within Melbourne in a tough bag..needless to say it arrived trashed..still waiting on that one. My question is that unless I pay more than stated in the postage costs I will get a possible ruined item that is advertised as a rare collectible doll..is this just a moral question as the seller in her listing says she is sending it in a satchel and if you want a box it will cost more or should the seller be expected to show Some commonsense and package appropriately for the item.....will pay to get it but a bit annoyed probably at myself for not reading the fine print on packaging in the screed. thanks listing 251213805356

kirkas18

how long does it take items bought from the uk to reach australia

e_trader*101*

I have a fragile large item to send to usa 90x90x60 cm

7981deborah

I won an item and immediately paid the invoice which included a quoted amount for shipping to my country in the item description. The next day, the seller emailed me stating that she had hoped to get a much higher price and that the postage is an additional (significant) amount, because the parcel is big due to all of the good packaging she did to send the items (several items in one listing) to my country. She asked me to simply pay the additional amount into her paypal account (ie no invoice), or alternatively, offered me the chance to cancel the sale. Postage has gone from the quoted 52 euro, which I have already paid, to 132 euro, so seller is asking for an additional 80 euro. I don't want to cancel the sale as I want the items at the good price I bid and won. Seller appears to want additional postage to compensate for a winning bid which is lower than she had hoped for. I fear that if I do not pay the additional amount, she will refuse to send the package to me. What can I do?

kentlawrence

my item hadnt been posted the seller responded and said it would take a further 3 weeks. the problem being is that is longer than the time given to escalate the dispute further and my case closes. should i ask for a refund now or am i still going to be able to take action to get my money back if they dont post it.

ether.10.22

eBay for Dummies has a great section for help in shipping, but for the U.S. - is there similar information available for Australia? Thanks Roy

purplesuperstar1974

How can seller that lives in the same state as buyer using a courier STILL take well over 17days to receive item...STILL WAITING for my item! NO REPLY on delivery time yet either after 2 days of waiting for a reply!

choochoochic

Could someone kindly tell me what code you should enter to C&S for AusPost boxes, I did enter Bx4 for the size the item will require but the page tells me the code is incorrect so I am unable to process the item.

pt0479

Would you manage your products, storage and distribution through an online platform or mobile/ipad application? I've heard of a couple of sites in the USA that offer this. You keep control of your stock, orders and shipments on demand through a website/app.

40*darryl

Why does a buyer have only 4 days to pay, but a seller has no limit as to how long they take to post items?

kentlawrence

ive bought an item from america on ebay and it hasnt been posted yet apparently it is at customs how long should it take to clear and be sent to australia.

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