I have just recieved this from a buyer, I had checked this quilt cover thoroughly before sending, it was brand new in packet, but there is now an issue after it has been washed, where do i stand, i am not a store or anything just cleaning out home....Help me what should i do
"I recently purchased a double bed 'botanical' bed sheet set from you on ebay. I was surprised when I received the item as the material, although a polyester cotton blend, was much stiffer than expected. I thought that by washing the sheets with fabric softener this may fix the problem, however when I took the sheets out of the wash I noticed the side seam had started to unravel. I am very disappointed with this product and believe it to be not only faulty but also poor quality. I read that you do not accept returns, however I believe my consumer rights entitle me to a refund and I would be grateful if you could make an exception considering the circumstances. I would like to return the sheets for a refund."
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