eBay

dcee54

I am an ordinary EBAY buyer & casual seller with 100% positive feedback rating. On 6/2/17 I sold an item for $25 & the buyer paid via PAYPAL. Then I found EBAY has put a hold on the payment. I contacted EBay and spoke to a male Supervisor who said EBAY could put a hold on my money & not release it even if I wait till 26/2/17 because I had not sold 25 items in 12 months. This is a new policy but EBAY’s website DOES NOT STATE 25 items must be sold in ONE YEAR. I then spoke to a female Supervisor and stated I wished to make a complaint. She said NO-ONE can over-ride the automated system to release my funds but that if I wait till 26/2/17 my payment will be released. I have since been told in writing by EBAY that IF I post the item BEFORE receiving payment AND IF the buyer gives me positive feedback after delivery WITHIN 3 days of posting, THEN EBAY will release my payment to me. So that would also depend on AUS POST delivery time. This policy is supposed to provide “greater safety and satisfaction for the buyer” but I don’t see how it could. As it is standard business practice for a seller not to post an item until receipt of cleared payment, I have not yet posted the item and I’ve written to the buyer to explain why her item has been delayed. The buyer has replied agreeing to wait and says EBAY is being unfair. I believe EBAY’s policy is punitive & discriminates against members who only seek to sell a few items per year. What do other casual sellers and buyers think?

leatherland1

A/z index. Thanks to padi*0409 and Kopenhagen 5. All good. Regards, John.

leatherland1

Hi, This is John. I Can't find the A to Z index anywhere. Can anybidy please tell me where to find it? Thanks, regards. John.

dongoldsberry56

I am ready to list my item to sell on ebay, but I don't want to use pay pal. I would like it to say pay upon pick up. How do I change this.

the_racquet_liquidator

Hi, is there an easy way to tell if a buyer has bought from me before? I mean real easy like a setting in the selling manager so ebay shows me they have been a previous customer.thanks

gene696969

I have a customer that wont return the item after I have refunded the purchase price.

littlepetal92

I had a buyer who didn't pay, ignored invoice, ignored my emails, ignored the unpaid item case. I ended up closing the case and getting my final value fee credit, but why can't I leave feedback for this time waster?

just-a-fewcpks

Is there a way to only sell to people that are registered with Ebay, and Paypal?

squirrel963

How do you qualify for free postage and pick up at Woolworths please? cheers squirrel963

the_racquet_liquidator

Hi, the buyer bought two items and they were combined and then paid with paypal. they now want to cancel one item. Can I uncombine the two to cancel one? thanks

vange1969

Hi buyer has changed their mind after purchase. Can I cancel the purchase? If I cancel do I avoid the selling fee?

bookemgs

None of my Auctiva images are showing with the exception of the main image?

likelikinrocks

Is there a "Suggestion Box" where ideas for improvement can be put forward to the eBay developers?? If not then here's my small suggestions. 1/ When replying to a customers question about an item and you forget to tick the box to have your answer placed in the questions and answers section there is no way to go back and tick the box. My suggestion is to be able to go to the mail/sent folder and the box is still there to be ticked. Also can't see why you shouldn't be able to edit your response if it is incorrect in some way. 2/ On the listing view page the page numbering is at the bottom so to get to the next page I have to scan all the way to the bottom. My suggestion is to put the page numbering both at the top as well as the bottom. When you've got several hundred items it can be a hassle. There. I feel better now. Cheers Stephen

margescats

I posted my item one week ago and the buyer contacted me saying they haven't received the item and they want the tracking number. I have lost the receipt from Australia Post with the tracking number. I don't want to refund the item yet as I definitely posted it with my address on the back. I haven't received it back yet either. Unsure where to go from here.

aspoonfullofsugar22

I've just opened a new store. Now I can't add anymore than 10 listings. Anyone have any idea what I am doing wrong?

just-a-fewcpks

Hello to the helpful people that answer questtions. I'm considering selling again. As a new seller that would have funds held by Paypal for an unknown stretch of time, can I still pay Ebay, Ebay postage, and Paypal fees with the held funds at time of billing; or, would the fees be drawn from the linked bank account?

leatherland1

Hi everybody, I have never had this before. In the "sold item" email from ebay, my buyer's address is in Germany, and I don't post to there. However the address on the "sold" page is to Surry Hills NSW. I am confused as to whether this is a normal thing, or can I expect that there could be problems? Postage would be via Ebay 500 gram satchel. Thanks in advance. Regards, John.

ruefulroo

Hello, Are any other sellers having trouble with Zoom and Enlarge on pics in listings? I always use the same camera, same settings, and all of a sudden, most of my pics Don't enlarge or Zoom. As I sell antiques, details are very important, and enlarging pics is a great way to show condition....I am at a loss as to what I have done wrong, or if eBay are having issues? Anyone else out there experiencing this.. Hopefully, someone can help, or should I contact the ebay Help Assistant, who is usually NO HELP at all. thanks, ........karen

judiquesboutiques

Hi! I have discovered that I have somehow listed some items as GTC, instead of ending in 30 days. Is there a way of refining a report of what items I have listed in different formats, for e.g., Auction, GTC, etc, instead of having to bring up every item through Revise and checking it? Cheers Judi

cathflyn-83

I sold a dressing table and stool on ebay this week. I asked the buyer when they were coming to collect their purchase. I have not heard from them as to when they were coming and I would like to cancel the sale. I have written twice. I have not received any money. Please advise. Regards Cath Flynn.

pets-r-steks

i wanted to promote my listings to top of search page and so subscribed to a store (basic package) but my listings still not located top off page....why?

bronte_bay_bargains

Hi. Im trying to work out what is popular crafts to sell on ebay, as I have had a stroke and heart attack and can no longer work, and the pension is not enough to live on, they do allow you to earn an extra $150.00 per week for couples. So I am trying to find out what sort of woodwork to do or I can make things with a Silhouett Cameo machine. If anyone could point me in the right direction. Thank you Roger.

123-cavaliers

How do you pick scammers from overseas? I recently "sold" to 2 different buyers...they didn't pay via Paypal or anything but requested an invoice. When I checked their Ebay I.D. name etc, it said that they were based in **** (2 different overseas countries), and yet the postal addresses were in Australia. Being suspicious, I used Google maps, only to find that one of the addresses given me was a factory site that does excavating !!! (HUH???). The other buyer was the same. When I messaged them via Ebay that I only posted within Australia (which is CLEARLY in my Ebay ad), I got no reply at all...so...I cancelled both their orders. Can anyone explain to me please?...much thanks in advance.

321alphabit

A buyer emailed me about an item I had for sale. Unfortnately his email was deleted thus eBay claims they cannot contact him because there is no email ID #. I have not been able to contact eBay to talk with anyone - it seeems the whole show is run by electronics orsummat. I also had a problem when my ilisted item did not sell. I withdew itand it sold later but eBay contnualy want to relist it despite me telllng them it is sold. How does one contact somene to talk to ??

mooksmooks06

What do you do when this occurs

thepompousgit

and being told "Email address cannot be used for PayPal payments at this time". This appears to be an eBay problem as nothing has changed regarding my PayPal account that was working fine a few days ago.

wife1948

If I don't sell anything anymore, is there still a monthly fee to be paid? Or is it just iddle open?

bubblesbay

I've recently changed my eBay username and my store name, but the URL has not changed. I found some old email thread https://community.ebay.com/t5/My-Account/Store-Name-URL-Won-t-Change/td-p/23611443/page/3 in there the advice was to revert back to the old store, from then on things should work, but I cannot find where and how do I do it? Can anyone help? All header links in my store (About us, contact us, etc) are broken becuse the URL is pointing tothe wrong store. Appreciate any help I can get! thanks Ivana bubblesbay

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