eBay

10dec07

Hello, sold an item 9 days ago and the buyer has made no contact. Have tried to contact several times and still nothing. How do I cancel sale, get fees back and relist. Thanks in advance.

skib7661

I sold a Nintendo 64 to a buyer beginning of January. Today buyer asks for a refund as item isn't working. The item was working fine up to the day before listed. Do I have to refund after 3 months

bofferboy

Hello, I listed my item as pick-up only, and it has now been picked up. How do I show it as picked up...it keeps asking me to 'post' it?

paris-in-my-pockets

I have sold something and posted it. I informed the buyer immediately it was sent. The buyer acknowledged this and said thank you. I have now received an email from them saying "they have been ripped off". I responded and advised I would refund. I would much rather refund than have anyone think I was defrauding them in any way. If I do so before they receive the item can they leave a negative? It does seem out of character for this person to make such a comment as their feedback appears to be good. They have not responded to my messages.

givitagojules

Hi, I have a store which is for art works, I would like to selling a few items of clothing as well, but I don't want it to go into the existing store. Can I sell the clothing independently of the store or am I able to have another store? Thanks in advance for your help, Cheers Juls

coralihentsche0

this is my first deal with eBay, my purchaser says he will pay cash, is there a problem with this as I did say in my ad payment through paypal

minimikimusic

Does anyone know if refunds issues get deducted from your total monthly sales for that month? eg. An item sells on the 5th Feb for $50 and the item is faulty and you issue a refund. Does the $50 be deducted when the total sales for February gets released on sales reports? Thanks,

narreaustralia

sold a lens on 23 of Feb, i sent it out on the same day. today(2nd of April) the buyer said the lens is borken, and request to return the item, i dont know what did he do with the lens within more than a month, is he entitled to request for a return on ebay? and how will ebay respond? please help, thanks

becn9608

Hi. I had a buyer purchase two items from me in February, she took 2 weeks to pay for one and never paid for the other. Her account was eventually suspended by eBay as she obviously had a lot of shady behavior. She also put in a claim for the item she did pay for and receive, which was later withdrawn unexpectedly. Recently I have had an item sold and it has still not been paid for, 3 days later, I went to look at the buyer and realized it was this same buyer with a new account! I also found the item she had claimed 'not to receive' she had resold on March 10th!! My question is. I feel as though this buyer has been quite shady and I do not want to deal with her again, I would have blocked her but I didn't know it was her because of the new account. Is there anyway I can just cancel the transaction. She is the worst ebayer I have ever encountered. Thanks

barbargra_6

I unwittingly submitted bids on 2 items but only require one item. Both black Samsung Galaxy S5. One has 1 day 7hrs left, bid $220. and and 1 day 8 hrs left on the other bid $217. I have.winning bid on both at present. Can I retract my bid on the first Bid? Barbara

goodies_draw

I have had a Basic Store for a few years now and never experienced such a dramatic drop in sales since the beginning of December 2015. I am lucky if I sell 2 items per day, before I was averaging sales of 10 items per day. Has anyone else experienced the same or similar? Any advice to increase sales would be much appreciated. Not worth have an eBay Store if you are working for next to nothing. Best regards, Val

202326sbd

Hello i disagree to refund money for Urban Decay eye shadow i didn't sell it as authentic and after girls asked me questions about it l added more information about authentic and review the item. I have bought this item on eBay as well. A buyer didn't ask any questions but she knows about red stick and sparkle in black shadow. I didn't know about it and put on sale because it is not my colour and nothing wrong with the product. she didn't ask anything, didn't check. If return is not accepted I have to be under protection as well because other way it is no sense. There is a lot not authentic Urban Decay product on eBay. I have bought not authentic products myself because I didn't check it before buy it. I didn't mentioned anything about authentic and honestly answer for questions I am not sure about it. I desagree people bought some product and figure out later they don't like it and want to return it. I want protection as a seller as well as a buyer Regards Svetlana

mister.young

Why do I get the message "Unfortunately, this promotional offer is by invitation only." when I try to accept an emailed promotional offer.

*maddie*may*

I'd really appreciate some assistance with an issue I've not encountered as a seller before. Somebody used the buy it now option on a dvd I had for sale. Two days later they've sent me a mesage asking me to 'please negotiate the price down'. I told the buyer that the price was firm and that if they didn't want to pay that amount then they needed to send me a request to cancel the purchase. Now I'm wondering if that was the correct thing to do? Thanks for your help.....

5996robertf

I have sold my Royal Enfield m/cycle. It seems it is still listed. I can't use Revise Lisitng to remove it. Help please. BoB

rebgeorg.e3mihoum

don't want to sell on ebay anymore. Do I need to do anything so I wont be charged fees anymore?

ebuz-au2015

Hello, We have quite a few products that do not come with product identifiers like most locally sourced goods. How can we list an item without a UPC that eBay will not take down?

mauricestingray

Hi all, I have just started to sell on eBay a few days ago and was not awere there was a monthly limit for selling, I reached the limit quiet quickly, I am aware there is a way to cont- selling, something about another account, I read, but could not get what it meant, it most likely will be simple, but I dont get it , so, can anybody help, or do I just wait for the new month before selling again.. Cheers all.. Mauricestingray..

outbackjerky

Hi Everyone Can I have a link in my listings to our facebook fan page? I feel its an important part of our branding. Thanks

bellmatho73

To get seller protection on lost items in the post, is using a ebay posting label and lodging item in a ebay satchel over the counter at the post office & having receipt enough to get cover. A little unsure about this as when it says a postcode or address of the buyer needs to be proved, is using the ebay labels proving this or does SOD need to be used no matter what to get seller protection.

jeda04justine

what happens if you have an interested buyer you have done an offer for and time is running out, is it rude to contact them to ask them whether they want to committ to buy and if so should i only trust that committment to buy when the funds have come thru. I have bent over backwards for this potential buyer and with 4 hours to go and I have to go out tomorrow and can start to send his purchase if he wants it asap tomorrow but not heard from a committment to buy I have offered him free postage as he had special postage needs and gave him quite a good discount on the items he might be considering buying So is it rude to contact to get a committment to buy before the time on the purchase expires as i would like to get some sleep tonight but want to do the best by the buyer and get it sorted and possibly start to get it mailed tomorrow for him as i will be away from the computer after tomorrow afternoon and that means a delay of days for him And if i do ask him to committ to buy should i only trust that committment when the money comes thru??????

colin5850

Hi you accepted my listing to sell my sunglasses on ebay they did not sell so on your advice you asked mto relist them which i did, now you i have violated something,can u give me a better explanation. Regards

chips321

As a seller on ebay, when listing an auction style listing to sell an item on ebay do we have the option to indicate a reserve price (which I believe the buyer does not see)If so how and where do we do this? Thank you

mungoandwillie

I have an item for sale and I have since found out that Australia Post won't accept it because the item is too long. That's not a problem because I have found a courier company who will deliver it to most places. When the auction ends, how can I alter the postage charge to the actual charge the courier will charge me (with the buyer's agreement of course)? Thanks

guru272

Can you please explain my current selling charges. I have notification that I am being invoiced $127.61 I have recently sold the following items Spa $455 Spa Heater $346 Flooring $88 Following your seller fee section, I calculate that my charge should be approximately $75.62 (8% of sale price + $1.50 per item insertion fee). The spa has sold once previously for $400 but was never paid for and I have already opened un 'unpaid' case on this one,. Thanks in advance Gavin

rayner3132

I cant get a reserve price option to come up how can I do this

advanta1

If the successful bidder does not pay my invoice and answer my emails, how long do I have to wait before selling again?

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