A scammer listed Opti-men 240 tablets for $45. I purchased two on 5 July 2025. This seller/scammer then went on to Amazon and purchased 1x 90 count Opti-men and had it shipped directly to me from the UK..
I took photos and requested a return which was approved. But I asked eBay to step in because I wanted compensation for the inconvenience, plus that I would have to buy a postage bag to return the item. The ebay “help” agent advised that I had to contact the seller to request compensation. While not explicitly stating to do so, I only had a few days to post the item back so I cancelled the return request to then contact the seller and ask for additional funds to compensate. In cancelling the return request, I selected “other” and entered “ordered 2x 240 tablet Opti-men and received 1x 90 tablet OptiC-men. This seller was methodical this was no mistake. This seller should be banned from eBay. It is also clear from the Aus post packaging weight that this is not a buyer mix-up”.
I was expected to go out of my way and full of hassle to print a return label, go to the post office during work hours, wait god knows how long and buy a postage bag, all at my expense.
This means that in dealing with this scammer on eBay’s platform, who will likely remain on the platform under this name or another, I am out of pocket and time, and with no product.
Unfortunately, and advised of a system issue/constraint, because I cancelled the return request, eBays “system” closed my case off. eBay have advised that they can no longer assist and if the seller chooses not to respond or refund, it’s my own tough luck.
Further, eBay agents refused to give me a complaint ticket, or an email to lodge a complaint through, and advised that I will likely not receive any further response from them regarding this.
Essentially eBay are assisting their sellers is fraud and stealing from consumers..
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