eBay

dmaree2003

HI, A customer is wanting a refund on an item that has not been returned as yet, I sent a post bag back on 15/11 for her to return item but the bag has not arrived. She has put a case in for "item not received" so Ebay is saying i need to refund, but I am not refunding because she DID receive! and until I get my item returned i dont think I should refund. I have never had to do this before and im a bit upset about the way it has gone down. any help or advice would be great thanks

szhang2008

Order 21-07902-44347 Biofen Eyelash Tint 24-Nov AU $39.55 -AU $5.08 AU $34.47

ajr1660

Hi, I put up an item when Ebay had a 2% selling fee deal. The buyer then asked to cancel due to illness, which I obliged with, and the item was relisted. Will the selling fees be the same or revert to the higher rate. Thanks for looking.

rayinhold

Hi there! There's something going on with my eBay account right now. It says that My account is suspended due to some reasons. Please go through the problem and let me know the reason because I just start my business and I don't want to lose any of this. Thank you. Regards, Rayin PTY LTD

fishing1943kelse

have a problem kevclaw can not pick up my scooter he bid on and won he asked me if he can opt out tes i will agree how do i let ebay know

smaugham

Attention seller! It's a local pick up transaction but I accidentally printed the eBay label. I have since cancelled the shipping label & now waiting for the seller to collect. The tracking said label cancelled as requested. My funds is on hold. Will I still get my funds? Do I obtain QR code form buyer upon pick up?

jj_penfields_australia

I've recently opened a store on eBay, and I notice that listings by other sellers for similar items have the following showing '$Pay Only AU $XX.cc. Show me how.' When I click on the link it brings up a time limited Coupon Code - In this case SPENDNSAVEMORE. Are these coupons available to all sellers, or is there an eligibility requirement limiting it to particular sellers? Cheers.

bella1914

I have sold my item on another site and can't find how to withdraw it from eBay. Help please as I still getting offers on it.

kofikot

Hi there, How do I find my store URL? Thanks

ko_5126

My email states I'm now live with a listing for a watch - but, it's not there on Ebay???

rhsim-73

Hello, I recently sold an iphone 12 on ebay and the buyer disputed the transaction saying they didn't recognise the purchase. The buyer has received the item and I have documentation from the post office which shows the persons name, address, the tracking number as well as the signature from the delivery. However, the dispute has gone in the buyers favour and I am now expected to refund Ebay for the purchase? So not only have I been scammed for my item (which wasn't cheap) but I now have to refund ebay for the item (losing about $900 AUD). Is there anything I can do? Because this is absolutely ridiculous and can't belive its happening on a large platform like Ebay which is suppose to have seller protections.

2012tamara1

This lady brought something off me and she said it’s not as described I no what she paid for and what she got and then she started making threats towards me

goldenoldies2015

How do you list in 2nd category(used to do it easily)?

silver_mint

I just sold an item on ebay for $20, Postage is $50, Ebay deducted $9.68 from my account??????? WHAT IS GOING ON?

edwar4149

Hello, I have a listing with a quantity of 64. My postage fee is $6. I didn't realize that if someone were to buy 2 it adds another $6 to the total amount coming at $12. If someone were to buy 10, the total postage would be $60. I have other listings that are fixed, i tried to change my postage service to the same as what i selected from my other listing that is fixed but im still getting the same problem. I cant figure out how to change it. I just want it to stay at $6, even if someone where to buy 20. These items are really small. Thank you.

richardw040

trying to update account details, what is a Govt id number(in Australia)

hellisatwork

After looking for a 5g mobile phone on ebay I am wondering if the sales groups have become aware that we have lost the 2 g and the 3 g network suppler in Australia these files were to be removed earlier this year with the upgrade to our network there are still for sale 2 g and 3 g mobile phones there are plenty of availability of 4 g mobile phones with the unavailability of 5 g mobile phones why is it that there no sales areas for these devices with all countries advertising 5g mobile phones and network availability in there regions

glitter_mine

I received an order on 7th Oct and posted it. The buyer received it on 14th Oct and has confirmed she did and that she did not place the order again. This order has now (15th Oct) appeared back in my current orders section telling me to send now. I don't want to delete this incase it looks dodgy on the customers end. Is this a known system error?

19730903

I am selling dome camera mounting brackets (only one size). The item dimension is on one of the images on the listing (not written in text description). The buyer asked me to send it by Premium courier service (arrived in 2~ 3 days). He received it and claimed the item is too small and "it needs to be returned and refunded". My returns policy is "No returns accepted". I told him: I will agree to let him refund it at his own expense. (He covers the return shipping and I issue a partial refund with the deduction of the Premium courier service fee.) He is not satisfied with the resolution, intends to leave negative feedback, and will also file for a full refund through Paypal. I know I can approach eBay to address the negative feedback, but which side will Paypal lean towards (It feels unfair that the buyer did not look carefully before purchasing, and now I'm expected to cover his postage expenses because of his own mistake. If Paypal takes the buyer's side and deducts money from me, not only will I be short of the transaction amount, I will also not have the bracket returned to me)?

skillscompression

Hi All, Does anybody know how these After Pay coupons are working for a seller on the listings?

giftsnbargainsoz

Sold an item internationally and sent by Fedex. Item got stuck in buyers customs. they filed a case, I said its in the customs, ebay closed case in my favour. So I thought that was that. 3 months later I find my money was missing rom the sales of this transaction. Then I see that this case was opened by someone in buyers country and they were refunded which means case was reopened and closed without giving me an opportunity to respond and also no messages were sent to me about this occurence, they took money out of funds sitting in my ebay managed payments on ebay so it didin't show up on my bank accounts either so I wasn't even aware of this. When I reconciled for GST and found out what happened, ebay says its past 90 days and won't look into the mistake they did. They acknowledge they did the wrong thing but won't make it right. They broke the slling policy guarantee to me, but they don't care and won't honour it. Just harping on it being past 30 days and cannot appeal etc. What should I do...I am really unhappy with ebays customer service.

autrade_0

Hi Everyone, I used to get some free listings per month on eBay, but I have not listed anything and I'm getting charged an insertion fee of $1.65, has the structure changed? Thanks.

cheekie_european23

Hey everyone. My account says my item has sold and the buyer paid through bpay. It says the money is complete status but it still hasn't gone through to my account. I have always sold things in cash and don't know how to locate the funds. Is it suppose to come into my bank account? Im really confused. Don't know where to look.

javagourmetcoffee

How do you multiple print packing slips?

peterprofit1

Hi all, I have been selling my collection of Yeezys without issue but now I get 3 failed today even thought they are the same type they passed with the previous 8 over the last 2 months, i sold and i purchased all these directly in a group lot back in 2019, now i get the message about selling counterfeit products ect ect , has anyone else had this issue ? I feel like i should get these authenticated through another company then lawyer up for slander.

sammywybornaboriginalart

Hi guys, just wondering if anyone else has had this problem and how can I fix it? Cheers

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