eBay

I reside in Australia and I have a very good rating as a buyer. I have never sold any items on eBay and have 100's of items I wish to sell. Is my rating as a buyer a good indicator for potential buyers? What is the price limit for my first sale/s and am I restricted to selling only within Australia? ... View more

I am going to be asked some technical questions about a range of products that I would like to list on Ebay. It will be with regards to technical variants of the products I will be listing & I expect that about 35~45% to be of a similar nature. There will be 27 listings each with between 5 ~ 12  variants (approx 200 item specific model #'s in total). I am hoping to somehow add some generic questions in a FAQ Forum of sorts which can be accessed from within each listing, But not answering questions in each individual listing! I have tried asking myself (from a test account) a question so that I can answer it & have it posted in the "conteact me" section of the listing, I have been waiting for the question to come through for over an hour so far but the question itself has not even reached my inbox as yet. Any guidance would be appreciated. Cheerz Darren ... View more

Hi sold a bed, stated pickup,buyer was so difficult to get a response from re collection of item, after 1 month , I reported buy after he started asking for tracking number, as he lived in Darwin and I live in Melbourne as he expected me to post it. I refunded money, when I sold it I was charged a fee , from ebay, am I able to get that fee refunded to me considering the sale was cancelled ... View more

I tried the new whizz bang listing tool but can't work out how to revert back. Can anyone help? ... View more

How do I reverse a refund as the lost parcel (Aust Post admitted liability) has now been delivered 6 weeks later? ... View more

I made an account, set it all up and posted 1 item which went live and got an email verifying about it... Then 5 minutes later I get an email -   We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but measures like these help keep our marketplace safe for everyone. Here’s what you should do Please get in touch as soon as you can by going to the Help page below and selecting Contact us. We’ll just need to ask you a few questions to verify your account so you can get back up and running again. If we don’t hear from you within 7 days, your account may be at risk of being suspended.   I spent awhile searching, I even tried to deposit $2 with one-time payment but I get an error...   ... View more

Just a note to those who may still be concerned about issues related to eBay managed payment system, Ayden , and accountability. Having been left out to dry recently regarding a PayPal chargeback on behalf of eBay buyer I went down the AFCA case route with the only entity involved who is registered with AFCA...PayPal.  Although the issue is resolved I had a long chat with AFCA rep about how current eBay transactions are handled, and by what entities. He found it concerning enough to want to pursue further with his team leader, and took detailed notes about various transaction scenarios. Given this, should anyone else be concerned or inclined, now would be a good time to contact AFCA about such concerns as they've told me before that they act upon frequency of complaints when new issues arise. In my recent case Paypal, who had instigated the chargeback on behalf of buyer, told AFCA that they have no legal obligations given the payment the buyer made went straight to my bank account. These are the AFCA rep's words which I think may have been a little mixed as I think PayPal may have been shirking responsibility as they didn't send money to me personally. They sent moneys to Ayden / eBay. eBay isn't registered with or answerable to AFCA, which makes sense. Ayden isn't registered with or answerable to AFCA, which I don't totally understand given they are handling substantial  financial transactions in Australia, and they are a " global payments company that processes payments for some of the world's leading online services" and PayPal, who is accountable to AFCA, has trained staff to quote their "out clause" given the way moneys now jump between various accounts & entities before landing with recipients. When managed payments first started  I mentioned a sleight of hand, and I believe I have experienced it again herein. Of course if eBay provided  legitimate protections for buyers and sellers then perhaps the issue would not be as alarming. My seller assistance in this recent scenario was riddled  with incorrect and vague advice, and then inevitably eBay said it is out of their hands as a financial institution has instigated a chargeback, which in fact has nothing to do with eBay ! Once more the shuffle : Paypal chargeback would have to be against Ayden I figure as that's where the initial  payment route was. As a member though I cannot deal with Ayden, I cannot hold them accountable with AFCA, in normal circumstances I'm not advised as to what financial institution has started the chargeback, and cannot get help from eBay. The final link in the chain, my personal bank account, only sees transaction to and fro from Ayden, with no other  information. These guys would do well to market a hand wash called Pontius Pilate. ... View more

I have a buyer in WA who hasnt rec'd a parcel posted on 14th Feb and has put in a request and a negative rating.  I understand this and have contacted the carrier who is following up the parcel. However eBay have charged the on hold fee again, ie double the sale value!. I spent over 2hrs on chat, with 6 (six) different agents, two of whom lied and all very evasive. And no response. I now have to wait up to 48 hrs to find out why, and then for the carrier to find and deliver the parcel before any of the hold is lifted. How can any organisation hold funds that are not in any way associated with a sale? ie the second full buy price hold And any suggestions? ... View more

hey guys im new to ebay and just set it up, the probelm im facing is when i search for an item it comes in aud but when i list something it changes to USD, im lookjing for help to change the list prices to AUD   im Living in austrailia {AUD prices} ... View more

Just a word of warning, I know many of you are aware, but in case you aren't, please be wary of anyone offering above the bid price, it's a scam. Check out their history and best to just avoid anyone who has zero history.      Stay safe! ... View more

As I am paying the postage for 99% of my sales, customers won't pay extra for tracking on low value items. For example,  items that can't be sent as a LARGE LETTER ( must be less than 20mm thick x 260mm x 360mm) have to go as a PARCEL which automatically has tracking, disregarding the item's sale price. An item which can be sent as a LARGE LETTER, with a sale value under, say $20, doesn't pay me, to pay the extra $3-60 to have tracking, after eBay takes their slice, I pay the postage, packing and delivery to the Post Office. Can eBay have somewhere on the "Checkout" as a compulsory tick, "YES" or "NO", where the Customer has to say that they are willing to pay the extra $3-60 for Tracking?, otherwise THEY the customer has no come back if the item is late delivered or totally missing . The system has to be FAIR to both PARTIES! ... View more

how can every sale have a tracking no uploaded andebay says it is 93%  ... View more

Hey guys - anyone here experiencing a steep decline in sales over the last 6 months?   We have been on eBay for 17 years and this has to be the worse downturn we have seen.   Contacted eBay to clarify if there are any issues with our store or listings, the only thing they said was their specialist team is looking into the matter. It’s been weeks and still the same answer.   Any tips will be greatly appreciated. ... View more

I had my motorcycle for auction the buyer placed a bid on it on the first day and ended up winning the auction I tried to contact him but got no reply and ended up cancelling I relisted the bike buy it now another buyer bought it and again will nor answer emails or request to pay is this a happening thing now both buyers had good feedback ... View more

I know Ebay plays a merrygo round attatude I guess to protect then from peoples harrasment and verble abuce  But seriously one cant get a sensible answer or a direct answer from a section relaiting to a improtant problem  the other day i used the help talk to a agent  , afer over a hour and being transfered to a so called serice operator that can assis  to another and then another , and still it failed  sure we know the Ebay oz is not more like sinapore or India  as whist they speak probable better english than i do or the problem in reality cant be solved by most agents as its more than a general question   as for email direct to customer relations , there is one one for each country that manned and operated , but again  so poorly its a waist of time      ... View more

I was trying to link  bank details in my eBay seller page but it comes up with the error 'connection was reset'  and then I try to use start using seller page on eBay seller Hub it comes with the error looks like something went wrong. Please try again later. What could be the reason for that? Looking forward for the help. Thank You ... View more

I just learned the hard way that it is not enough to send an item with tracking, as eBay encourages you to do. What they neglect to tell you is that you should also send it with extra cover for the item's full value, as they will not "protect" you if the parcel gets lost in transit. For me, eBay's insistence on tracking has always been good enough to feel protected as long as I used tracking. That and the assumption that the high fees I am paying should not just be so that eBay can offer protection to buyers who contribute absolutely nothing to their protection.   And talking about buyer protection, eBay also neglects to tell buyers that they will not be protected if tracking shows that an item was delivered although the buyer may never have received it, either due to it being mis-delivered or falsely scanned as delivered.   My question really is whether eBay should (or has to) disclose above pitfalls to their members many of whom would not be aware of them and as a result could find themselves misled and financially disadvantaged?     ... View more

Greetings Ebay Genii, I am looking to list some items (as variants) but as the item prices are (relatively) low, I am not keen on selling these 1 @ a time due to freight / postage. I intend to specify in my "Conditions of sale" a minimum order value. I think I read somewhere, sometime ago, that return preferences can be set to "no partial returns accepted" or something along those lines. I cannot find this setting. Can anyone advice the whereabouts of this setting (if it still exists). Cheerz ... View more

Do I need an ABN or to register as a business to claim deductions at tax time if my eBay earnings are over 10k? Or can I just claim everything (postage costs, cost of goods, eBay subscription fees etc) as long as I've got receipts?  ... View more

The buyer will collect the item in person.  How do I delete the postage from the overall cost the buyer has to pay?   Karen ... View more

Is there an easy way to identify if I have a return buyer with orders? I saw something on one seller hub page but haven't been able to find it again. Thanks in advance. ... View more

Hello eMail Community,   I have just sold my first item on email but just want to check something. I got a "confirmation email" from eBay from this address ebay.verifiedteam@gmail.com with the following message:   Title: Congratulation OK to Ship. (Gift Card Receipt/Picture Required To Release Your funds Text: Ebay have confirm your payments   In a conversation with the seller they also wanted me to include a $200 voucher for the Apple online store. I did not think this was suspect until I got this. It looks suspicious due to the "gmail account" (why would eBay use Gmail) and also the odd subject line and spelling / grammar mistakes.    I'm unsure if it's real and don't want to proceed to send the items to the seller until I know.    Thank you!  Ralf  ... View more

Hello! I’m trying to sell items on eBay and went to search up my seller name to see if people could find me easily. I noticed that it only showed that I had listed 11 items (from a buyer’s POV), when I actually had listed 15. When I go to the “My eBay” button and then go to “Selling/Sold”, it says I have 15 active items, which is correct. Is there a reason this is happening, and a way I can fix this? Thanks! ... View more

i want to see my item and have the money sent directly to my bank account. and it will be posted out to the buyer. is that allowed?    ... View more

I have a product on auction right now with no bids yet but a seller has made an offer. If I accept the offer will the auction end and the buyer wins the item or will the auction officially begin in that the first bid has been placed? ... View more