eBay

lizzys-allsorts

I have just gone to print an ebay postage label and in red letters are the words The suburb provided is not recognised for this postcode. So I can't complete the label which is a bit of a nuisance This is the address as per the PayPal email & also in my ebay seller hub. I have some pre paid satchels so I don't mind hand writing the label. Would I be covered if the parcel goes astray?

greenanna51

I contacted the buyer after 3 days and still no response. What's my next action?

jenny1550

I was relisting a group of 25 items from my unsold list but I accidently hit the delete button instead. Is there a way to retreive those listings or are they gone forever? There was no second chance button asking if I wanted to confirm the deletions. Thanks.

bruce.donaldson

can I set up a seller a/c before I have product Regards Bruce

kitschkoven

Hi, I just opened a store and am trying to relist some stuff into it. When I edit these listings I'm not being given the "Good Til Cancelled" option, only the 30 days, and the check button for the 3 automatic relists. Do you think this is because these listings were originally created before I opened the store? And on another note, wow, how complicated to put these things into my store these days. It's going to be a very steep learning curve today. Thanks for your help!

chakevi_twy7j

I'm selling a large item that cannot be shipped. A member has contacted me to inspect the item before purchasing. I'm ok with passing on my physical address, but I already got a warning from ebay about doing this. How should I proceed?

hibiscus_rose

Would really appreciate some help please. regards

*kazumi*

I have been using Pretty Borders Plus! to make templates for my listings. Yesterday I was told the borders are "non-secure http content" and my listing will be removed if I do not fix it. I just took it out. How can I fix it? One of my listing at least let me put some photos into the "description" area, but the others did not 😞 Is there anywhere to get some templates that can be used on eBay now? First Photobucket started demanding hundreds of dollars, now this. ETSY is starting to look attractive.

beniok

eBay makes out that I have cancelled sale, so the buyer has 10 days to confirm, meaning I can't re-sell items till then, when actually I have done everything correctly and they have not followed through. I tried emails, message bank and sms, to no avail. Has anyone else had this problem and if so, was there any solution?

puncheston68

Under which postage heading do i use to send a small letter sized envelope that weighs 25gm to Europe. I try to put it under Standard International Flat rate Postage, but when i go to upload the item in Turbo Lister it wont upload and says that that heading no longer exists ??? any suggestions!

kittinkaboodle

Hi, woud appreciate your advice i recenlty received this offer from ebay "Pay no Insertion and Final Value Fees on any items you list & sell until 27 Oct" which states "you must list an item and make it available for purchase by 23:59 (AEST) on 27 October 2017 in order to qualify for the promotion." I have just realised this is a little ambiguous (well to me). Does 'available for purchase by 27 Oct" mean it has to be SOLD be 27/10? Of just that a lsiting needs to be active by then? I'm thinking the former, but am not absoluely sure Do more experienced sellers know many thanks for your help

006264white

Hi. Ebay has changed the feedback thing. I left just average feedback for a buyer thinking I was answering another Ebay survey (I usually answer the surveys). Then I realised too late, I was leaving for the buyer. I wanted to give him a more glowing feedback, not just average. Is there a way you can change it or remove it please? I wanted to say something like: Thanks for paying so quick, happy to deal with you.. Or something similar. Can you help please? Thanks.. Tim.

garrcc

Zoom function does not seem to be working???? Why????

andypandytoo

Is there a time frame for payement when you sell an item on the best offer format

lamau01

Hi, I notice on my add it says Buy Now and reduce the price by 5% and redeem this when you check out. Who pays for this 5%? I wasn;t aware of htis when I placed the add. Does Pay Pay reinburse this amount?

peter.pj0418

If I list an item for auction can I set a reserve price?

2doorstore00

i want to change a part of all my listed ads at the same time instead of 1 at a time. how do i do it please?

woofy-5

What about if they buy something through ebay, but need your address to pick it up.

2010.genie

Why does our ad still displays sold when sale was cancelled due to error by buyer

arkits

incorrectly listed an item and the buyer does not want it.

bagabargainaust

some listings can not just revise to say lower price when i hit revise after edit it opens a new listing page to start over is this new? most annoying any one help please

cruisin11

I have bought items from a seller who said the delivery would be about 8 weeks from Asia to Tasmania. If these do not arrive can I still claim through ebay or Paypal even though it is outside the 6 week deadline?

typhoeus999

How can one inform a purchaser of the pick up address if its against policy to share contact info in the emails, Surely that would have to be the one exception to the rule?? ( I just noticed the disclaimer about it)

housemice

I will be away from my home town for 8 weeks i do not have a store i have 200 items listed i do not want to loose the photos descriptions and measurements for these listings if i let them become ended - how long will they be saved? Thanks

fabfillins

When downloading my photos for a sale the system says File not Found. I'm doing it the same way as I have been for the last 10 years. Can anybody explain what's going on?

lotz4little

Hi - does anyone know which sellers on Mainland Australia will post succulents to Tasmania with certificate to pass Tasmania quarantine please..

632a-003

An auction item order had to be cancelled due to the buyer being an idiot and bidding an amount they can't afford to pay. (This was the 2nd time the same idiot had bid on one of my items without being able to pay - I suspect they are an ebay troll). Now I am getting a selling reminder to leave feedback but the system gives no option for me to leave any feedback, so I can't get rid of the notification. As you can see in the attached screenshot, there is NO OPTION to leave any feedback for this listing. How do I get rid of this useless notification?

leatherland1

Hi, this is John. Regarding the blocked buyers list, I seem to remember some advice given on this board some time ago, (I think from memory that it may have been from Kopenhagen 5) that said, -- after blocking a buyer, a seller could also click a box to stop further communication from that buyer. I have blocked a buyer, but could not find the box to stop further communication. Can somebody please tell me if that box is still available, or perhaps been move to another page? Regards, John.

bullgun

why is ebay taking funds for postage fees that I charge the buyer?

nadjahughes

Hi Has anyone else had this problem. I have a buyer who purchased a dress for an event and requested I post this Express Post. I did so and sent her the tracking number. The dress arrived the day after her event. This is unfortunate and I feel for her but it is not my fault. After several emails backwards and forwards where she swears black and blue that I sent her the item regular post and not Express, even after I have given her documented evidence that I most definitely sent it Express Post. She then puts a really unpleasant and nasty comment on her feedback alluding to my dishonesty and unhelpfulness. Believe me when I say, if I thought I was at fault, in any way, I would have no hesitation in offering her a refund. However, she has been aggressive from the start, accusing me of dishonesty was the final straw. Ebay have consequently removed this from my feedback as they have checked things out and can verify that I am not at fault. It clearly states on the Australia Post website that there are some areas that cannot guarantee next day delivery with Express Post. There is even a calculator on their website that you can enter your own postcode and then the postcode of your customer and it will calculate the fastest way to post the item and how long it will take. She obviously did not read the fine print. She has now requested a refund, stating "Wrong Item Sent" as the reason and then detailing in her comments that I sent the item regular post and not Express as the reason for wanting to return the item. I have spoken to Ebay Customer Service who have sent me an email confirming that I did everything correctly and that I am not at fault. I also contacted Australia Post who confirmed the same thing and sent me an email to forward to her and I sent them both to her without any further communication from me. I am now waiting to see what happens next as the returns request expires tomorrow and as I am clearly not at fault, I refuse to respond. On Ebay Customer Services advice, they have said to ignore it and wait to see if she escalates this and asks them to step in. I really don't think she has a case at all, but I am not a confrontational person, I hate unpleasantness of any kind and I feel I am being bullied here by my customer. How nasty could this get? What are my options? Any suggestions how to handle this, I really don't want any further communication with her as I am 100% in the right!

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