eBay

As a beginner, How can I put discount on my listing? tnx ... View more

..and paypal accounts, however because his collection is extensive and relatively insecure and his memory not what it was , I am reluctant to have his address visible when he sells something. I have been helping him by using my own ebay account but don't want to develop a large turnover that would look to the tax dept. that I was making the profit. your advise would be much appreciated. I could perhaps get a post office box if necessary but would rather not because that would be it's only purpose,.. regards Stuart ... View more

 When I check how my item is selling, it says I have unanswered questions. But when I go to my Messages, there aren't any to respond.  Maybe I am looking in the wrong place...? ... View more

The buyer's location means that the quoted postage amount is insufficient.    Can I ask the buyer to pay more for postage to meet the cost of postage? ... View more

HI All, I received this offer from Ebay last week for fee free 100 items per day - It appears to be active on my account, date starts from 06/07/2017 to 05/08/17 - but I have listed several items which have all just deducted from my normal free 40 listings. I have also listed a brand new item, only in 1 catergory, only 1 item selected and Ebay still deducted from my normal free listings? I don't understand, do I have to use my free 40 listings first, then Ebay will start deducting from the 100 free per day? Is anyone else have the same problems? ... View more

We want to send customers a SMS with updates as to where their order is up too. I don't really want to have to asked them all manually. Is there a way to collect the mobile number up front?  ... View more

What is the protocol / regulation regarding the disposal or otherwise of unclaimed, PAID for items held for pickup? I have one item held since February for an interstate buyer who said she was arranging for a family member to collect, then after several prompts from me over a course of 7-8 weeks, said she would pay postage for me to post... but, surprise, didnt.  It is now almost 5 months.  I have another similar situation with a local buyer who is blase about pickup. Postage cost out of my pocket would totally negate any small margin on the item/s concerned.   It is frustrating.  Can ebay contact them to nudge them along? Do I have to pay for postage myself  to get the items moved and is it recoverable? And... would I have to refund them the purchase price paid if I was to treat the items as "unclaimed", can I legally charge a small storage fee for items held over, say 3 months....  ??  If it is possible, is there a formal notification/ procedure I need to initiate with the buyer? ... View more

I have a basic seller account, my question is Do I need to have an ABN to be able to sell items? if yes even if I decid to do dropshipping? Thanks Nico ... View more

I am an Australian business paying G.S.T.   I am unable to enter my A.B.N. on the ebay register link.  The error message is "The number does not correspond with format for country" or something similar.  I am selecting AU and typing the number without spaces.  ... View more

I have some 1kg satchels and I would like to use one on the listing I'm currently doing but there is no choice for that in the drop down box on the listing page. What do I do? thanks ... View more

I had to change my seller name on G'tree and Ebay. She came to my house and my husband was late leaving for work as he didn't feel I was safe. He told her that she needed to leave as I was ill and her excuse was, "someone drove me here as I dont drive so I'll have to stay until they come back', Hubby got her out really fast then.   She emailed, phoned etc constantly until I blocked it all eventually as she changed numbers.   3 weeks ago she found me on Ebay and won lots of auctions, never paid, never does, ever.             . When I saw the address, I felt ill and rang Ebay. They said block her etc. Tonight one of my auctions was won by someone whom "" lives at her address,different name""  Ebay would of known it was her and I spent a long time telling them my concerns???   This woman is v scary.., What would you do? ... View more

I currently have eBay leaving feedback when a buyer leaves me positive feedback, but I want to go back to leaving feedback myself. But can't find how to do this ... View more

Help please I am having trouble with a customer who is becoming a serial pest as far as asking questions on certain items I have for sale. She will often ask up to 4 questions on an item demanding extra photos or extra information about an item often asking ridiculous things or seeking information on things already stated in the text. She is always polite but has NEVER bought anything from me. I am happy to answer questions and have never had this problem in the past.I have often received positive feedback to state that my items are exactly as described and try to include lots of photos.Quite frankly I don't have the time to answer some of her demands and as most of the items go for $20-30 don't think that it is warranted. Can I just ignore her if she asks a stupid/ impossible question in the future? ... View more

A customer asked to cancel a transaction as an error had been made.  Ive cancelled the transaction but its now saying awaiting a refund, however the customer never made a payment so no refund is due.  Has anyone had this happen? ... View more

I am new to Ebay.  Can you move your ad to the top of the listings?   Who creates the Invoice and how is that done? If you have an auction and it finishes at a ridiculously low price, do you have to sell for that low price. Thanks heaps. ... View more

hi, i cant list my itmes to sell, why???   ... View more

When transaction cancellations occur does the seller get the listing fee refunded as well as the Ebay sales sucess fee?   I cant seem for find any info on this?   Cheers. ... View more

Hi, Only just putting my toe back in the water selling after quite a big break - due to a couple of nasty experiences with buyers absuing the returns process. Now I regret trying again!  Would appreciate your advice on how best to proceed here: Sold a very high value sheer lace dress recenlty for not tht much - which is aboslutely fine. Buyer contacted a bit upset because the slip was missing. It never came with a slip,  but because i didn't specifically say this in teh description and because it wasn't immediatley obvious from the photos, I offered a full refund. Buyer changed mind, said she  would keep  the dress and left positive feedback. Now nearly ONE MONTH  later, she has contacted me again to say she has discovered 2 very tiny areas of damage in the lace near the zip, and so wants a full refund including  return postage. She has already intiated  return through ebay, but says she "hopes we can work something out"  In her message she also says "I know I've already left positive feedback, however I didn't closely look at the dress. I can also change the feedback accordingly."   Ordinarly -- as a return has been started - I would have thought I would have to bite the bullet. But given the length of time that has passed before the  supoosed damage was found, the fact that she has left positive feedback already and is indirectly threatening me with negative, does anyone with real experience think this is worth fighting?   Would appreciate your advice. Regards ... View more

I have forgotten how I used to add an audio clip from eCommercePlayer to my listing. I have done what I seem to remember doing months ago but this results in a button being placed in my listing which prompts the buyer to right click on an Adobe Flashplayer logo. When I do this nothing happens! Is eCommercePlayer one of the active content programs which will no longer work on eBay? ... View more

Hi. A number of items, shipped to the respective buyers (with tracking), are showing "sending is overdue". One item NOT sent yet shows the same message, but the buyer requested sending the item after 13 June 2017. Those sent, were sent within 2 business days, so why the 'sending overdue" message.   What can be done, please, as this could upset my good record?   Thanks in advance.   hutchhjm   ... View more

hi, my drop down menu stopped working all of a sudden...search by best match, lowest price etc, has just stoped working.. i see "javascript" appears in bottom left hand corner, when i scroll over non working drop down menus... i uninstalled my java, and re-installed new version, still nothing...i have 3 browsers, firefox, ie, and google chrome, but none work.any help would be appreciated ... View more

Over the past 6 months I have noticed very strange tracking info from China.  It looks as if the parcel, worth couple of dollars, is scanned 10x a day.  Then 2 parcels from 2 different sellers (worth about $50 all up) went missing, and I printed out the 2 tracking infos, and when I put the two sheets next to each other, I noticed that both parcels were posted at exactly the same time to the second, and then scanned number of times both at exactly the same time and the same places, until they got on Qantas flight 123, at the same time, and were unloaded and  then arrived to Australia Post sorting centre at exactly the same time again  LOL Obviously scheme to feed fake info to the buyers.  AP they also told me that nobody scans parcels getting on and off planes.   This week I have another fake tracking, and I am furious.  I wanted to buy small present for my granddaughter when I go visit her on Friday.  So last Thursday I looked for something she wanted, but having only week I looked at ones located in Australia.  If I wanted one from China, I could have got exactly the same for about 20 -30% less.  So, i bought it from somebody in Sydney expecting it will be posted within 24hours as they stated, and it should be here by today, tomorrow the latest. Then I saw the tracking info:         HOW on earth does  something in Shenzen get approved by AP?  Frankly, eBay is becoming unworkable; you cannot tell where items come from, and all the multiple choice listings with one unrelated item 1/10 price of what I want makes it impossible to search by price.  I keep reporting them and nothing happens. ... View more

I just sold piece of furniture and the buyer immediately paid by PP.  Yes, I know, totally my stupidity; I usually put in large letters CASH ONLY, but I left it out on this one.  But it was listed as pick up only.  The PP receipt said: "This item is eligible for Seller Protection. To remain eligible, ship the item to the address confirmed below. We recommend using a shipping method you can track. Please note, items delivered in person or to a different address are not covered by Seller Protection." what the hell, I thought that they used to say that items listed as pick up only do  not have buyer or seller protection.  I have refunded her, and asked her to confirm she will pay cash on pick up, and haven't heard.  I thought there was NO buyer or seller protection on pick up only items.  What is the situation now? ... View more

Farewell & adieu. Well folks, after 16 years I am throwing my hat in the ring. I am finished, kaput,  resigning from the whole kit & kaboodle as a seller, no, make that a member of eBay. Scenario: I posted an item to a buyer on 13th March 2017 provided the tracking number etc etc to her & during April discover that she has not received what she paid for. A postmaster advised the buyer that parcel was probably lost in the flood. During that time we experienced cyclone Debbie - Australia Post was advised, a claim for missing parcel was lodged by the buyer. A case was lodged & guess who the little black duck was, who had her eBay account docked to refund the buyer.  Today I received three emails from eBay quote "We didn't receive valid proof of delivery from you. Sellers must provide tracking info showing the item was delivered". Don't that beat all? How, could I provide proof of delivery??? Sellers must provide tracking info showing the item was delivered. What sort of proof of delivery??  Well, it could have been but neither of us have been contacted by the mighty AP. Have just had a fiery conversation??? with three people from eBay who will no doubt need hearing aids very soon.   I would like to thank those of you who have assisted me in various ways over the years.  Currently, I am "ending" all my listings. Good luck mrsmarple61 ... View more

Hi, I keep getting click and collect on my listing can this be cancelled and replaced by regular postage to buyer's address only? Regards ... View more

Can a seller who has put an item on ebay for auctiion sell before auction?   ... View more

I am trying to send an invoice to a buyer who has bought two items. One has free postage. I am not clicking on the Recalculate button and yet when I go to preview.............it keeps saying You must put in a postage charge. I removed the postage charge prior to going to preview.  It wont let me send the invoice. Can someone please help me? ... View more