Account suspended and listings ended due to Managed Payments

[trrautoparts]

I have been having problems registering for managed payments, and even though I have contacted eBay numerous times about it, and have now uploaded all the required documents, they have now suspended my account and ended all my listings!

I first tried to register for managed payments at the beginning of March, but the link provided to upload did not work.  I replied to the email a number of times asking for a working link with no response, then phoned to tell them.  I was told my call would be noted and that because of that my account would be fine.

Jump to April 27, I received an email asking for all the information again and giving me until June 11 to have it done.  I did all of it straight away and received a confirmation email on April 28 that they had received it all.

April 29, my account is suspended and all my (200+) listings have been ended. Even though I had been given until June 11 to have it all done.

Ebay tells me through chat that it will now take 48 business hours to fix this problem.  What happens to my loss of sales during this time? And also my loss of sales due to the fact that all my sales history has now disappeared?

I see from other posts that I am not the only one having problems with this. eBay causes all these problems but will only fix it on their own terms and we as sellers are the ones who suffer.

[trrautoparts]

Thanks for that, I have never noticed it. 

As someone else suggested I opened another eBay account to list some of the more popular items and was approved for managed payments immediately due to it being a ‘normal’ bank account and not a trust. 

I have sold a few items and I was not aware that we now have to wait for the item to be delivered before funds are released! With PayPal we got to draw the $$’s down straight away, but now not only are we paying more fees but we have to wait weeks for the money to be released. 

Very unfair for all sellers 😞.

[imastawka]

Am I too late to the party with this link?

Registering for eBay to manage payments - More ent... - The eBay Community

[south.coffee]

That's interesting.  Taobao in China do similar, but require the buyer to confirm delivery manually before the sellers funds are released escrow.  Most buyers don't bother, so sellers wait a default 30 days and Taobao releases the funds automatically.

Our secondary account switched to 'Mangled Payments' 2 weeks ago and funds are received weekly.  No mention of items having to be delivered until we get the money though, unless I missed something ?

Primary account switches tomorrow, but never received the 2 Day Notification as advertised, be nice if the switch goes as smoothly as the first account...

[imastawka]

Shipping - section 5

.......when we notify you that we have received payment from your buyer.

Payments | eBay.com.au

[trrautoparts]

Another question regarding managed payments ....

I notice that PayPal is still an option for buyers.  How does this work?  Does eBay get the PayPal payments now, and then pass them on as managed payments?

I just think it’s strange that buyers can still pay by PayPal but it doesn’t go to our account 🤔

[twyngwyn]

PayPal pays Adyen then it gets disbursed 

[buyingbaron]

Bugger them they should be aware we have had enough of this **bleep** and get ready for what's about to hit them the publicity alone will be enough to put people off eBay for good and iam sick to death of defending them due to dodgy experiences people have had and I don't want my business being tared and feathered due to association they need to wake up to the mutiny at the door 

[sugar249]

---

@buyingbaron wrote:

Bugger them they should be aware we have had enough of this **bleep** and get ready for what's about to hit them the publicity alone will be enough to put people off eBay for good and iam sick to death of defending them due to dodgy experiences people have had and I don't want my business being tared and feathered due to association they need to wake up to the mutiny at the door 

---

why do you insist on opening old threads

[davewil1964]

Gotta be careful of that taring, can lead to all sorts of weight issues.

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.