05-08-2017 09:55 PM - edited 05-08-2017 09:58 PM
So i turned off the store holidy settings today, maybe six hours ago. Only one item has appeared. So i get onto eBays online chat, I ask the question and the eBay person ends the chat session. So I get back on, finally get connected, to a different person and they also end the chat session. **bleep**!
So does anyone here have any idea on whats going on? As it seems the dumb farks at eBay don't. But I suppose, you pay penuts you get monkeys...
Edit : Something funky is going on. I just got 10 more listings then they went again.
Edit again : Now six showing but it says there is 11 listings.
on 05-08-2017 10:51 PM
I can only see one listing # 232423606298
Sadly, I think you'll have to wait until Monday for office hours, now.
How many did you have? Hope they turn up in the meantime
on 05-08-2017 11:15 PM
I don't have a store, but I've heard others mention that sometimes the listings come back in dribs and drabs after coming off holiday mode. Hopefully they'll all be back by morning.
on 05-08-2017 11:49 PM
Six showing for me now. There are a couple of recent threads indicating peoples listings are going missing due to a glitch. ebay also advise it can take many hours for listings to go back live once they have been revised or returned from holiday settings. Its possible you could be affected by both slow relisting and the glitch that some others are expriencing.
on 06-08-2017 12:27 AM
I have about 300 listings. Its been around 8 hours now since turning the holiday mode off. I have never seen it this slow before and I use holiday mode a lot. As I got on lots of trips, lol, and it always around an hour or less and they are up.
I reckon something wrong here. As all the listings are shown as active in Seller Manager Pro...
I managed to get a CSR to talk on their online chat, and she was trying to tell me its normal. No its not normal.
We'll see tomorrow.
06-08-2017 09:17 AM - edited 06-08-2017 09:19 AM
Well its tommorow now. I checked your listings on one of my selling id,s and it showed 11 active. I checked again a minute later with the chameleon54 id and it showed 10 active listings. It appears you are affected by the same " glitch '' that others have reported on two similar threads on the ebay selling forums. Time to call CS back and reference these threads if they give you the " Its normal " line.
edit - checked again with this ID and it shows 11 active this time, not 10. This is the same pattern others have reported, but over larger number of listings. ie. 33 showing first check, 498 showing a few seconds later.
on 06-08-2017 10:37 AM
13
on 06-08-2017 10:43 AM
I see 11 atm
06-08-2017 11:19 AM - edited 06-08-2017 11:22 AM
I just rang them and the girl had no idea. She said she could see all my listings. She then asked for a itme number of an item that is not visible to me, and then she said she couldn't see it. So apparently some special team will be ringing me soon about this. This is strange as Selling Manager Pro says I have 259 active listings. So I removed one of the items and then relisted is, at a $2.20 cost, and it then appeared in my store, but, along with three other items!!! What tha!!!!!
Edit : And now the item I relisted and the other three items have now gone! This is getting stupid.
on 06-08-2017 11:40 AM