And so it begins :(

[prettypaperprints]

Yep ... it has started for me  I have just received a negative ..... the 1st in over 4 years.

It was for a $3.00 sale !!!!

This seller never even contacted me to say it hadn't arrive. 

I never had the chance to offer a refund, replace the items or give a store credit.

Just WHAM, out of the blue, hit me with the neg.

I emailed the customer, nicely, to ask what else I could do as I didn't know they hadn't received it. But, thet are ignoring me...no reply back.

Ebay won't do anything as it is not against feedback policy. 

It was a large letter, so no tracking

Just miss the way ebay used to be 😞

[pentney97]

Ebay allows feedback reply. Reply to this feedback in a factual manner stating the facts. If you havent left them feedback yet then leave another factual statement for them- highlighting their lack of communication, patience and that if you knew about it you could have helped.

Leave a factual mark on their feedback as they have to you. Worded within ebay guidelines but alerting others of course.

[twyngwyn]

We can't see who they are: when you respond, you need to put their id in the response 🙂

[prettypaperprints]

Am I allowed to do that.

Also, just left a feedback response. How does it sound /

Cheers 🙂

[prettypaperprints]

What the heck ...here it is. I don't want otheres to get burned. They haven't bought much for 6 months and then do this 😞

godzillarexrainia

[twyngwyn]

OK...that ^^^ will probably get removed, if the mods are open-eyed tonight....but in "responses" you can legitimately state: dear........(put their name there)...and continue your response...then EVERYONE can see it...but on my BBL...thanks!

[twyngwyn]

That's not to say that they didn't get their item.....just that their communications are poor

[mydiyau]

Thanks, straight to my BBL

[twyngwyn]

Any chance they're in Qld??

[mccrae2007]

Such a shame for such a small amount of money.

Communication could have fixed the situation so easily.

[prettypaperprints]

No  ..... NSW