on โ11-07-2017 06:15 PM
Hi everyone,
I sent an item via express post on the 3/7 from Perth to West Ryde, Sydney. It arrived in The Chullora sort facility on the 4/7 and has been no updates since. I have an investigation through Aus post and they cannot validate it's location despite having a tracking number. I have been in contact with the buyer and apologised and advised what has happened. He has said he hasn't received it. It is quite an expensive item and I did not take out insurance (no lectures on this please, lesson learnt), facing being out of pocket considerably. What is the next step if indeed the item is "lost"? Really not sure on what to do next besides pray Aus Post can get their act together.
on โ13-07-2017 05:52 AM
on โ13-07-2017 08:21 AM
on โ13-07-2017 10:28 AM
@heihachi_73 wrote:
the second item was "delivered" at the very suspicious time of 7AM on a Wednesday.
What is suspicious about an item being delivered at 7am on a Wednesday?
My AP contractor regularly delivers around 7.15am to the area I live in. He has arrived as early as 6.30am and as late as 10am.
Most courier companies start deliveries as early as 6.30am to residential addresses.
on โ13-07-2017 02:08 PM
on โ13-07-2017 02:17 PM
Magically after her changing it from low to high priority the parcel has been scanned back into Chullora. Let's hope it can avoid the black hole this time!!
on โ13-07-2017 11:50 PM
on โ10-08-2018 09:08 AM
on โ10-08-2018 10:06 AM
There's no need to SHOUT as is represented by your use of all caps.
I have one in limbo at Sunshine West as well so there's definitely something not right ATM.
Also, this post is over a year old - you'd be much better off starting a new thread in future as most forum users will see the first post date and leave immediately.