Buyer asked for a return because they "found a better price", but my listing said no returns.

[loganrdowell]

Hello,

I've recently sold an item and have shipped it off to the buyer (it's currently in transit according to tracking). As soon as I shipped it the buyer has asked for a return as he stated "I found a better price". Because my listing said it does not accept returns, I have the option to decline the return request.

I'm just worried that if I decline it, the buyer will come back with a "not as described" or "damaged on arrival" and I'll be forced to refund and lose the item.

Is it safe to decline the request? Can the buyer make multiple return requests? Is it just easier to get them to ship the item back and refund them? Do I have the right to make them pay for return shipping, with tracking?

I've never had any issues or means to ask the community anything, so any help is appreciated, thanks. 🙂

[lyndal1838]

What he seems to have forgotten is that if a payment is made through paypal the buyer can still make a claim through paypal....it makes no matter whether ebay is involved or not.

[bloodlust_03]

you think im that stupid to mention my old account and item...  

it's ok though   u are like most..  have no idea of law and what u can actually do and command..  and im not passing on how to do it but you can do it,  just do research.

put the work in...

[bloodlust_03]

you realy have not read have you. I don't mind if a buyer makes a claim thru paypal because paypal are goverrend by laws..  ebay is not

[davewil1964]

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@bloodlust_03wrote:

you realy have not read have you. I don't mind if a buyer makes a claim thru paypal because paypal are goverrend by laws..  ebay is not

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And eBay have an absolute right to terminate any account for any reason. And the account holder has no legal redress.

You might like to ponder that.

Although, if you're so versed in the law, you will have done so already.

[padi*0409]

Once vampy has consulted with the Big Wig, no doubt he'll set you to rights on that one................

[enigmabear]

Better idea they contact elena , methinks

They certainly share the same lawyer by the sounds of it all (or knowledge of the law anyway) 

And the same opinions,the same way of putting things,same attitudes,same opinion of the same people on here

Could be destiny,on a friendship level at the very least 

[k1ooo-slr-sales]

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@enigmabearwrote:

Better idea they contact elena , methinks

They certainly share the same lawyer by the sounds of it all (or knowledge of the law anyway) 

And the same opinions,the same way of putting things,same attitudes,same opinion of the same people on here

Could be destiny,on a friendship level at the very least 

---

ilove that they post with so much passion.

[performance_parts_clearance_centre]

Funny you should mention that...

https://community.ebay.com.au/t5/Selling/Today-is-the-day-that-selling-on-eBay-finally-broke-me/m-p/...

[*tippy*toes*]

Good luck these days for the OP trying to request the buyers email address. HA! That will accelerate the suspensions.

It's the law.....no, it's the vibe.........yes, it's the vibe.

Spoiler

Haven't we been down this "law" road with someone recently?

Spoiler

If people want to create new accounts to hide, they have to change their MO.

Spoiler

Definitely March

[enigmabear]

Yes,but we are apparently too stupid to cotton on