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โ06-03-2018 10:49 AM - edited โ06-03-2018 10:49 AM
Hello,
I've recently sold an item and have shipped it off to the buyer (it's currently in transit according to tracking). As soon as I shipped it the buyer has asked for a return as he stated "I found a better price". Because my listing said it does not accept returns, I have the option to decline the return request.
I'm just worried that if I decline it, the buyer will come back with a "not as described" or "damaged on arrival" and I'll be forced to refund and lose the item.
Is it safe to decline the request? Can the buyer make multiple return requests? Is it just easier to get them to ship the item back and refund them? Do I have the right to make them pay for return shipping, with tracking?
I've never had any issues or means to ask the community anything, so any help is appreciated, thanks. ๐
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Buyer asked for a return because they "found a better price", but my listing said no returns.

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on โ08-03-2018 03:55 PM
What he seems to have forgotten is that if a payment is made through paypal the buyer can still make a claim through paypal....it makes no matter whether ebay is involved or not.
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ08-03-2018 03:57 PM
you think im that stupid to mention my old account and item...
it's ok though u are like most.. have no idea of law and what u can actually do and command.. and im not passing on how to do it but you can do it, just do research.
put the work in...
Buyer asked for a return because they "found a better price", but my listing said no returns.
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โ08-03-2018 03:58 PM - edited โ08-03-2018 03:59 PM
you realy have not read have you. I don't mind if a buyer makes a claim thru paypal because paypal are goverrend by laws.. ebay is not
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ08-03-2018 06:21 PM
@bloodlust_03wrote:you realy have not read have you. I don't mind if a buyer makes a claim thru paypal because paypal are goverrend by laws.. ebay is not
And eBay have an absolute right to terminate any account for any reason. And the account holder has no legal redress.
You might like to ponder that.
Although, if you're so versed in the law, you will have done so already.
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ08-03-2018 06:53 PM
Once vampy has consulted with the Big Wig, no doubt he'll set you to rights on that one................
"Start me up I'll never stop......"
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ09-03-2018 08:54 AM
Better idea they contact elena , methinks
They certainly share the same lawyer by the sounds of it all (or knowledge of the law anyway)
And the same opinions,the same way of putting things,same attitudes,same opinion of the same people on here
Could be destiny,on a friendship level at the very least
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ09-03-2018 10:37 AM
@enigmabearwrote:Better idea they contact elena , methinks
They certainly share the same lawyer by the sounds of it all (or knowledge of the law anyway)
And the same opinions,the same way of putting things,same attitudes,same opinion of the same people on here
Could be destiny,on a friendship level at the very least
ilove that they post with so much passion.
Buyer asked for a return because they "found a better price", but my listing said no returns.
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โ09-03-2018 12:15 PM - edited โ09-03-2018 12:18 PM
Funny you should mention that...
https://community.ebay.com.au/t5/Selling/Today-is-the-day-that-selling-on-eBay-finally-broke-me/m-p/...
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ10-03-2018 12:28 PM
Good luck these days for the OP trying to request the buyers email address. HA! That will accelerate the suspensions.
It's the law.....no, it's the vibe.........yes, it's the vibe.
Buyer asked for a return because they "found a better price", but my listing said no returns.
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on โ10-03-2018 02:18 PM
Yes,but we are apparently too stupid to cotton on


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