on โ22-10-2012 12:58 PM
Hello all,
I have a situation where the buyer's child bid on an item and won the auction.The buyer has messaged that " you can raise a resolution if you wish as I do not wish for my daughter to have this "item" - pretty or not. I hope that we can resolve this like two adults and avoid any resolution action however I am prepared to stand my ground on this. " after I sent the invoice.
What are my options? On one hand, I sympathize with the buyer's situation where the child inappropriately bidded.On the other hand, I am irked by the fact that there is an irresponsible ebayer who has let the child access the ebay account and has made no apology for it.
I am also a newcomer to ebay and hence feedback would be important to me.Is this buyer able to leave negative feedback is things do not progress their way?What are my rights?
Thank you
on โ01-11-2012 09:23 AM
Congratulations- you did make the right decision. I do wonder if the $650 amount is all the "shopping" that the "child" did combined, IYKWIM? If there are other sellers who do as you have done, that buyers ebaying will be severely curtailed or even stopped completely. This is why sellers need to have the buyer blocks in place to stop these tossers bidding.
I particularly liked her "I am prepared to stand my ground"comment- what a laugh! I hope you sent her a link to the non paying bidder info on site ๐
on โ01-11-2012 11:12 AM
Great to hear that you got a good outcome! Her attitude in her emails saids it all! And I'm glad to see she didn't get away with it! Hopefully she will think twice next time.
on โ01-11-2012 11:51 AM
Hopefully her account will be NARUed and there won't be a next time. ๐
on โ06-12-2014 11:08 PM
on โ06-12-2014 11:17 PM
Firstly - start a new thread rather than draggng up one that is more than 2 years old.
Secondly - this is the 'selling' board, not the more appropriate 'buying' one.
Thirdly - if you were able to retract your bid you didn't break any of eBay's rules and no sactions will be applied. Except that you will probably never be able to buy from that seller.
on โ07-12-2014 02:38 AM
โ07-12-2014 09:59 AM - edited โ07-12-2014 10:01 AM
I was pleased to hear of the positive outcome for the seller.
You know, there is one thing I have learnt from being on these boards and it is that if someone bids and then decides not to buy, I think it is better to just put in an unpaid items dispute than simply risk a cancellation. It seems to be the best solution on so many levels.
I did see someone post a while back about the email they sent with this, where it was very polite and said to the buyer not to worry, they didn't need to respond and the seller understood they did not wish to go ahead, but they were going through the process with ebay to get their listing fees back, that is all.
I think i would always do this instead of a mutual cancellation because then the buyer can't leave feedback and they get a strike.
I really don't care if a 7 year old bid on an item or if a person just changed their mind, the fault is theirs. My sister just sold a bedroom suite, pick up only and got a breezy message next day-sorry, not going ahead, haven't got transport.
She sent back an email to say in future the person should not bid unless they intended to follow through as they were wasting everyone's time and now she (my sister) was up for selling fees. I said she was very brave, risking telling off a seller and she said she didn't care, tell it like it is. They deserved it.
I have told her no ifs, no buts, block the buyer and go with an Unpaid item dispute, these buyers need a wake up call and a consequence.
on โ18-04-2018 10:26 AM
on โ18-04-2018 04:51 PM
Great another thread dragged up from 4 years ago?
โ18-04-2018 05:46 PM - edited โ18-04-2018 05:46 PM
It was on it's way down the page.
You've successfully bumped it after 6 hours.