Drop in sales - has anyone else noticed a BIG drop WC 8th October 18?

[bbqhqnet]

Hi Guys

Something appears to have changed this week? It may possibly be related to the recent software changes on the eBay seller platform - but I have had a HUGE drop in sales since Monday 8th October 18?

2 x eBay reps have told me that my account is good - no restrictions, etc? I mostly offer Free Express Shipping and am now moving to Same-day Handling. No-one has been able to offer an explanation?

I have been selling for 15 years this December and NEVER had it this bad? Has anyone else noticed this with their store?

Steve

[bbqhqnet]

OK, you are entitled to your opinion, as I am mine.

But without interesting, listed items PLUS those same items displayed properly - buyers have ..... zip. 🙂

[collect247]

Hey don't get me wrong I'm a seller at heart but what I'm saying is what ebay stated to me a long time ago.

[stickerswa]

Ebay dont give a rats about  small sellers . Big box sellers and Chinese sellers they love!  All part of their plan to get rid small sellers like us and become more of an online strip mall full of Harvey Normans and Honest Wing Lo's house of bargains ! 

[egglesdtp]

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@chameleon54 wrote:

Great news. There is definatly some glitches going on at the moment. I,m afraid if sellers just sit back & wait for things to come good, they may not get the problems fixed at all. I suspect CS is flat out fixing accounts for those who take the time to complain without worrying about those who say nothing.

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But we shouldn't HAVE to contact CS to get the problems fixed!

[bbqhqnet]

But if we don't - how will they know there are issues?? I'm sure that you have dealings with CS - they don't appear to be sitting there scanning eBay for issues; RATHER it seems that they have staff waiting for contact?

I'm not convinced that their tech-heads are beta testing software mods for glitches - seems that they just mod - and MAYBE mop up later??

[knewdoors]

agree 100% the ebay fees are beyond a joke..always talk of store lights on or off..glitches..bugs..and we pay through the nose for a sub par service..it's a disgrace

[billexploited]

Buyers are there they just want to pay less