EBay Payouts

I am a new seller where every item I have sold has been delivered to customers and only had two customer negative feedback one was a misunderstanding and the other the buyer lied eventually I got instant payouts which made it easier for me to ship out ordered but then after around 3 -4 days ebay removed why instant payouts and now wants me to ship out items first and once delivered i get paid I spoke to ebay support about this and as always they are extremely unhelpful anyone know why this is how i can get it fixed this makes it hard for me to ship out orders. Yes I tried to appeal the negative feedback both times but ebay seems to only care about customers and never listened to my side of the story as well as same with trying to report them or appeal to ebay direct.

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EBay Payouts

Not sure how you got instant payout as a new seller

 

All new sellers are suppose to have a 30 hold on funds, which sellers agree to when listing

 

And yes, you are indeed suppose to send items within your stated handling time and not wait for the holds to be up

 

And you are right, eBay is all about the buyer

 

If a buyer says so, that is what happened

 

Regardless of if the buyer is telling the truth or not

 

There is no 'way around' the holds on funds you agreed to when listing

 

 

The only way not to be seen as a 'new' seller, is to tell enough/often enough

 

Plus also 

 

And not fall below standard 

 

with 77.8% 

 

 

AND, you cannot 'state' no returns when the item is not as described

 

No returns is for change of mind only

 

Also, are you using your own photos?

 

And are you drop shipping?

 

Your listings have all the hallmarks of those things

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EBay Payouts

imastawka
Honored Contributor

Please read this link -

 

Payments on hold | eBay

Message 3 of 15
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EBay Payouts

Your feedback shows just 2 successful transactions and 3 where you've provided a woeful buyer experience.

 

Without the 4 eBay generated feedback, only 40% of your transactions have been of an acceptable and expected standard.

 

Forget the payments on hold... I'm extremely surprised that you're still able to sell at all.

 

You should be thinking yourself lucky and trying to fly under the radar, rather than drawing attention to your sub-standard practices, thereby outing yourself on a public forum.

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EBay Payouts

When did eBay start generating feedback?

 

70% of my sales don't attract feedback and I've never had eBay boost my ratings.

 

Maybe it's to protect newbies who would otherwise have less than 50%?

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EBay Payouts

I'm not sure when it started. I've only ever seen it on new seller's accounts, and it's extremely obvious that it's meaningless.

 

Like you, I've never received any - but I'd rather not have it anyway. I believe feedback quality is of far greater benefit/value than feedback quantity.

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EBay Payouts

"When did eBay start generating feedback?"

 

Ages ago  - It's ridiculous.

 

I've seen it on the feedback pages of  ipad scammers, counterfeit items scammers,  new dropshipping sellers and otherwise downright BAD  new sellers.

 

"Automated feedback is positive feedback which is automatically added to successfully completed transactions in the following circumstances:
  • You don't leave feedback within 7 days of the estimated delivery date 
  • You don't report an issue with their transaction
  • The seller has received 10 feedback or less.

We add automated feedback to provide more information to other eBay users and help them buy and sell with confidence."

 

 

 

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EBay Payouts

*casey*
Community Member

I  strongly suggest  that you remove  "Made In Australia"  from your images.

 

The images you've copied from sites such as AliExpress, Shein  and others.

 

IF  you're drop shipping , read this

 

https://www.ebay.com.au/help/policies/selling-policies/third-party-fulfilment-policy?id=4718&srsltid...

 

 

 

 

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EBay Payouts

Probably not related to feedback, but more likely your sales metrics.

Are you now classed as a below average seller?  If so holds and additional fees are likely to apply.

Message 9 of 15
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EBay Payouts

Hi Dave,

Ebay automated feedback  (i)

 

  • We leave automated positive feedback when a seller successfully completes one of their first few orders and there's no buyer feedback about it. Learn more

 

 
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