on 24-08-2015 02:59 PM
I sent an item in 3 kilo satchel & it was returned to my local post office about 8 days later..
The post office left me a collection card with request for $13.40 return postage charge !!!
The tracking showed the parcel was delivered but there was a problem with either
wrong address (no it was correct address) or the buyer not home & failed to collect at post office...
So where do we stand as sellers? we either retrieve the item & pay the return post fee or refund the seller and leave the parcel
with Aust. Post?
either way we loose...
on 13-09-2020 09:25 PM
@i-once-was-bump wrote:What is wrong with Fastway?
Here you go bump :-
https://community.ebay.com.au/t5/Selling/Problems-with-Fastway-Couriers/td-p/9/page/32
on 14-09-2020 12:32 AM
I have read the 10 years of posts in that link and if you take out the griping between members there are not a lot of complaints over 10 years.
I did enjoy the read.
on 14-09-2020 07:03 PM
You must be a shareholder in Fastway Couriers?
on 15-09-2020 11:18 AM
15-09-2020 04:55 PM - edited 15-09-2020 04:58 PM
@offroad7400 wrote:
If you are the seller and making a claim after eBay/PayPal has refunded the buyer for the loss, they will only pay you the wholesale value of the item, not the sold value of the goods.
I would be more inclined to send a $5000 item using TNT or Toll not Australia Post and definitely not 'LostWay'.
LOL at TOLL i would not use them for anything they have been hacked 3 times alone this year and have had to shut their systems down. Not the best mob of secuity for their systems
on 16-09-2020 05:47 PM
on 18-09-2020 11:57 PM
@offroad7400 wrote:
If you are the seller and making a claim after eBay/PayPal has refunded the buyer for the loss, they will only pay you the wholesale value of the item, not the sold value of the goods.
I would be more inclined to send a $5000 item using TNT or Toll not Australia Post and definitely not 'LostWay'.
2 weeks ago Mr Tippy bought an item coming out of Melbourne. We are in central NSW. I nearly puked when he got a tracking number for Aramax (Fastway). He bought on the Friday, it arrived 9am on the Monday. I thought just coming from Melbourne would have been an issue in itself.
My previous experiences with them have also been good. Items coming from a medical supply company in Qld (on eBay), arrived overnight. I am acutely aware that I am in the minority though.